Players dice dosnt show in chat

[Hawksfury]

My players rolls wont ahow in chat we ran the update today is anyone else having this issue?

[Moon Wizard]

We haven't seen this issue in any of the testing; and we haven't changed the way dice work in this version.

How are the players rolling exactly? (Where are they rolling from? Double-clicking or dragging? Where are they dropping? Targeting? etc.)

Thanks,
JPG

[Hawksfury]

R clicking and choosing 4 6 sided then rolling into chat box lije before. Alsi tried saving throws of character sheets . i could see the dice rolls for a few minutes mayby 10 at most tgen they couldnt get them to go to chat. I tried 2 different campaigns thinking it might fix and it didnt

[Moon Wizard]

Hmm, I'm not seeing this on any of my test machines. Since the dice rolls generate a burst of traffic while the dice are rolling and it works at first, I wonder if there is some sort of flood protection that is kicking in on your network router, or in any security software you use, that eventually blocks the network traffic.

Regards,
JPG

[Hawksfury]

Ok it worked fine on thursday night and the friday before. Any suggestions on how i remedy the issue?

[Feanaro]

Hi, I am having the same issue right now in my campaign. We had deice rolls for a little bit and then all of a sudden the dice rolls don't show anymore.....but the game sever is still running with no issues

[Hawksfury]

Sounds exactly like whats happening to us. Was your before or after last update? Ours was after

[Feanaro]

Yeah, after the update as well

[Hawksfury]

I even had them try the dice tower so they would show to me at least and that didnt work either

[Feanaro]

It's worked for me for a while now after reconnecting but I have probably just jinxed it by saying that!

[Hawksfury]

I cant retry for another7 hours hope it works

[Makabriel]

I was experiencing this as well last night. Had to restart the campaign twice. It's like the clients lose synch with the game host.

[kananesgi]

We are experiencing this in our game this evening. My DM mentioned it in another thread earlier. It's more than just dice, it seems to be a complete loss of connection after 20 minutes or so. DM reports his server takes minutes to close or inform him of player disconnects. We finally gave up and are playing our session tonight without a table (old-school style). Will try to get the logs sorted when we finish the game for the night.

[Hawksfury]

Are you seeing that there are more than my group now?

[Feanaro]

We are experiencing this in our game this evening. My DM mentioned it in another thread earlier. It's more than just dice, it seems to be a complete loss of connection after 20 minutes or so. DM reports his server takes minutes to close or inform him of player disconnects. We finally gave up and are playing our session tonight without a table (old-school style). Will try to get the logs sorted when we finish the game for the night.

Yeah, we noticed the same thing, thought it was just dive rolls at first but then it ended up being constant disconnects but the log didn't even day anyone had DCed - ended up having to play with me streaming FG on discord as DM and rolling in their using the D&D beyond bot, wasn't ideal as it meant the players could see the full map but we had to make do with what the situation would allow us. Hopefully it gets resolved soon

[kananesgi]

Yeah, we noticed the same thing, thought it was just dive rolls at first but then it ended up being constant disconnects but the log didn't even day anyone had DCed - ended up having to play with me streaming FG on discord as DM and rolling in their using the D&D beyond bot, wasn't ideal as it meant the players could see the full map but we had to make do with what the situation would allow us. Hopefully it gets resolved soon

Yep, we did same solution, except we just used real dice and honor system. Same problem with this map, too.

[Moon Wizard]

If anyone encounters a similar situation, can you please grab both logs from the FGU console for the GM and any player affected. To get the logs, type /console in the chat box; then click the button to copy each log; and paste each one to an email to [email protected].

Also, please see if the GM and player can verify/check whether they have some sort of flood protection or other security features turned on in their router or in any security software they have installed.

Thanks,
JPG