FGU - Where would I find my FGU license key if it's not in my FG store :< ?

[BrettM]

I hate to be that guy, but I've just downloaded FGU and asking for the key, which I understand should be in the FG store, but I can't find it there.

I backed the Kickstarter at the Rookie Upgrade - Ultimate level. Did I miss a step to 'link' the Kickstarter pledge with the FG Store?

My apologies, knowing you must be getting a million questions around FGU. My thanks!

Brett.

[ddavison]

I just sent you your link. Your pledge was unclaimed on our system.

[BrettM]

Thanks Doug -- sorry for putting you and the gang through hoops :< .

[LivaWilborg]

Hello =D
I really hate to be that gal, but I have the exact same problem as the original poster here. Any chance you can help me too? I have no idea where to claim my kickstarter pledge.
So sorry for the inconvenience!
Thank you so much for your time in advance.

[superteddy57]

Hello =D
I really hate to be that gal, but I have the exact same problem as the original poster here. Any chance you can help me too? I have no idea where to claim my kickstarter pledge.
So sorry for the inconvenience!
Thank you so much for your time in advance.

We'll see if ddavidson will see this, but you can visit support.fantasygrounds.com and reach out to our support staff as well.
https://fantasygroundsunity.atlassian.net/servicedesk/customer/portals

[LivaWilborg]

Thank you so much for a super quick reply!
I have written to support now!
Thank you for your time and help =D