Unable to share maps

[caldeth]

It's probably just because the servers are so incredibly busy at the minute but during today's game, I was unable to share any of my maps or images with players. They all got stuck with the grey box and question mark.

Thankfully I have two monitors so just shared the screen over video but I wondered if anybody else has been having problems with this?

[Moon Wizard]

We are aware of some issues where not all the data is getting to the players in all situations. It's mostly connection issues; but can affect image file and module file transfer as well. I'm investigating this week; and trying to figure out what causes it and how to fix.

Regards,
JPG

[caldeth]

Great, thanks for the update Moon Wizard :)

[Bithellio]

I will add that this is a constant issue with mine ( images either failing to download with the grey square and question mark, or downloaded corrupt ), I dont know if you take suggestions for this but can i reccomend the addition of a "re-load" option for players so they can attempt a manual download if the initial one fails or is not correct. just a suggestion

[Kurtboard]

Have been experiencing issues with players connecting, loading modules, and getting empty images when connecting through the Cloud. Just ran a test between my desktop and laptop connecting over the LAN and everything works as expected. For me it definitely appears to be a Cloud related issue rather than corrupted modules or faulty software. Can't test remote connections with my players over the LAN as I was never able to get port forwarding to work in Classic.

Kurt