Trouble with Image/Map Sharing coming over to the player

[Sidmandoo]

So I kickstarted Unity and I am just diving in. My experience with FG Classic is ok, but I mostly used the platform for live table top display (works great btw).

I am running some testing with a player logging into my campaign. I notice that some images I can share, but then others the player can only see a black frame and a question mark. Sharing images of monsters from MM for example aren't coming across, but a map I made and put occluders on is. Another map with no enhancements doesn't come across either. Does not appear to be any rhyme or reason to it.

I am not sure what I am doing wrong, or if I am missing a step. Anyhelp would be appreciated.

-Sid

[Zacchaeus]

See here https://www.fantasygrounds.com/forums/showthread.php?55145-Updater-Issues

Make sure that you have the latest version. If you still have issues here's where to report along with the log files. https://www.fantasygrounds.com/forums/showthread.php?55185-Connection-Issues-And-What-To-Provide

[Sidmandoo]

See here https://www.fantasygrounds.com/forums/showthread.php?55145-Updater-Issues

Make sure that you have the latest version. If you still have issues here's where to report along with the log files. https://www.fantasygrounds.com/forums/showthread.php?55185-Connection-Issues-And-What-To-Provide

Thanks Zacchaeus. I have the most up to date version (4.0.0). I uninstalled and reinstalled just to check. Still struggling. What else I found is when I lay down an encounter, the enemy tokens are coming up as question marks.

I have had better success with The Sunless Citadel map coming over and working fine.

Not sure I have the savvy to do these log file records, but if I have more time tomorrow, I'll look into trying to get this information in.

[LordEntrails]

Does your player have the most up to date version?

[Sidmandoo]

Does your player have the most up to date version?

Yes. The player is actually me on another computer, checking the system out with a second account.

Now the sunless citadel map is not loading (well, you get a black image, and you can see the grid and where some of the mask has been removed by the GM, but there is no underlying map, if the GM removes the mask, then the player just sees a square with a question mark in it.) Its very erratic if it will work or not.

Edit: So I shut down FG Unity on the PC side, reran the application, and now the map is coming across fine.