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toddpickens
March 23rd, 2020, 00:45
How do I cancel my subscription? emails to [email protected] get bounced. Google says that they are being rejected by smiteworks.

Any assistance*would be greatly appreciated.*

Zacchaeus
March 23rd, 2020, 00:49
See here about the email being rejected https://www.fantasygrounds.com/forums/faq.php?faq=fantasy_grounds_faq

See here how to cancel your sub https://www.fantasygrounds.com/forums/faq.php?faq=license_and_purchasing_issues#faq_canc elsub

LordEntrails
March 23rd, 2020, 00:50
See the FAQ; https://www.fantasygrounds.com/forums/faq.php?faq=license_and_purchasing_issues#faq_canc elsub
Note that PayPal will not wait until the end of your monthly period, they will send the cancellation immediately and your FG license will immediately be deactivated. If you are looking for it to end near the end or your payment period, you need to wait until then to cancel.

Trenloe
March 23rd, 2020, 00:51
Info in the FAQ here: https://www.fantasygrounds.com/forums/faq.php?faq=license_and_purchasing_issues#faq_canc elsub

Note that PayPal inform SmiteWorks that your subscription is cancelled as soon as you cancel your subscription, they don't wait for the time period to run out. So if you still want to use it for the full month wait until the end to cancel.

toddpickens
March 23rd, 2020, 00:59
Thank you all for the quick response.