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Spikenog
March 19th, 2020, 21:48
Returning to Fantasy Grounds after a long absence. Have the "Full" license and purchased a month of ultimate but I am unable to upgrade to the Ultimate version of the game. When I attempt to use the activation code for Ultimate in my order history the characters in the field turn red and I am not able to proceed unless I use the activation key for the Full license.

Being stuck at home is killing my local players and I would love to get FG running for them.

Any help would be appreciated.

Thanks!

Moon Wizard
March 19th, 2020, 21:56
Please make sure that you go to your Store History, and you are using the right license key for the installer you are running.
https://www.fantasygrounds.com/store/myorders.php

There are now two separate installers, one for Fantasy Grounds Unity (product code FGU01/FGU03) and Fantasy Grounds Classic (product code SWK01/SWK02/SWK03).

Regards,
JPG

Spikenog
March 19th, 2020, 22:02
Thank you, problem fixed. I'm in a rush to get back set up and, in my haste, I missed some obvious things.