Unable to Connect to Host

[jonathanscullen]

Hi

FG Unity was working the other day. I am unsure what caused the error. Today I started up FG Unity, ran an update, and Launched my test world
Host Campaign-> then select my campaign called test -> Click the Start button
I then get an error that says "Unable to Connect to host - Unable to start cloud game server. A server is already registered with that user name"

I have tried:


Restart my computer
Made a new campaign and click the start button
Installed all updates
Went into settings and re entered username/password and reconnected
Searched Fantasy Grounds Unity Playtest for "Unable to Connect to host"
I only have FG Unity installed on the above computer thus a restart world terminate my end of the connection to this server.


I don't have any way to terminate the server on FG Unity side. I think I have to wait until they do it on their end.

29860

[jonathanscullen]

Hi

I got a reply back from FG. I put this here in hopes that others with similar problems find this

"

We are asking everyone involved in the playtest to post their issues in the forums; so that information can be better tracked and the community can help answer questions.

This has come up a few times so far. When the GM loses connection to the cloud server in a way that the cloud server does not receive the GM exit message, then the cloud server will stay around as long as anyone is connected to it, or until 5 minutes after no one is connected.

This is something that we plan to look at refining during the beta, but we are focused on the immediate memory and UI issues.

You can always run your campaign as a Local server to bypass the cloud server completely.

Regards,
JPG

"

[Zacchaeus]

The cause is that a previous campaign is stuck on the cloud - probably one that got stuck when Fg didn't close properly. I have several as well. You can start a campaign ok if you switch to Local. Additionally it will magically clear itself every so often and you'll be able to start a cloud server again even though you still have a stuck campaign or two. It is a known issue.

[jonathanscullen]

Hi

Thanks Zacchaeus! I swapped it to local it was not obvious at first where this option is located. so I included a screenshot in case others have a similar issue.

29862

[Moon Wizard]

We are aware of some issues with the cloud servers hanging around too long. We'll definitely be looking at that before we proceed to live play testing.

Regards,
JPG

[shezingzh]

I have recently been getting an issue after disconnecting and when reconnecting I get an SSL issue. I thought it was the DMsGuild 3rd party mods and extensions. I already received an answer from their tech support stating their mods and extensions have nothing to do with the FG server connectivity.

My solution is resolved when I have to fully reboot my system resetting everything. When getting the SSL connectivity issue I also noted I no longer have access to my purchases which do not show up in the FG window. This error has been constant for over 1 week now. I was hoping the last update would fix this but it has not.

[shezingzh]

My major issue issue with Smiteworks is that Paypal refuses to accept gift cards. I recently found that out today 8/04/2020 when I tried to make a $200+ purchase with a Walmart Visa Giftcard.

[LordEntrails]

I have recently been getting an issue after disconnecting and when reconnecting I get an SSL issue. I thought it was the DMsGuild 3rd party mods and extensions. I already received an answer from their tech support stating their mods and extensions have nothing to do with the FG server connectivity.

My solution is resolved when I have to fully reboot my system resetting everything. When getting the SSL connectivity issue I also noted I no longer have access to my purchases which do not show up in the FG window. This error has been constant for over 1 week now. I was hoping the last update would fix this but it has not.
DMsGuild purchases? Those are not handled natively by FG. You must download them from the Guild and place them in your Modules or Extensions sub-folder of your FG Data folder. If it is purchased from teh FG Store, do they download when you run an update? Can you include yoru update.log file?


My major issue issue with Smiteworks is that Paypal refuses to accept gift cards. I recently found that out today 8/04/2020 when I tried to make a $200+ purchase with a Walmart Visa Giftcard.
SmiteWorks doesn't control PayPal :(
Apple Pay and some of those systems allow you to load gift cards, and then pay through that 'bank account'. Might that be a way to get things paid through PayPal?

[shezingzh]

I get the SSL issue only when I click on check for update. Once I reboot my system it begins installing every purchase. No problem on Paypal as I had to add the giftcard to the account after setting up an account. That issue is resolved. Yes, the only reason I mentioned DMsguild is to let you know I had already spoken to their tech support and what their brief response to me was before I posted here.

The log file is in rar format and there is no link here that I can find that would allow me to attach the file.

[Jreev111]

Is this still an ongoing issue? I ask because it is for me.

[Detroitus]

Is this still an ongoing issue? I ask because it is for me.

It is for everyone as of about an hour ago...

[Moon Wizard]

I'm locking this thread; as it is for an issue from almost a year ago. If you are currently having issues, please open the console (via button in upper left of launch screen or via /console in tabletop mode), click Compile Logs and post in a new thread.

Thanks,
JPG