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Ulric
October 30th, 2019, 21:36
I have tried to open the sample campaign multiple times as a local server and cloud server both public and private. FGU never goes beyond connecting to server. I confirmed I am using my new FGU license and I was able to update. Here is the error log.

[10/30/2019 4:13:46 PM] [NOTICE] Launcher scene starting.
[10/30/2019 4:13:58 PM] [NOTICE] Requesting cloud server.
[10/30/2019 4:14:05 PM] [NOTICE] Connected to game server.
[10/30/2019 4:14:05 PM] [NOTICE] Launcher scene exiting.
[10/30/2019 4:14:06 PM] [NOTICE] Tabletop scene starting.
[10/30/2019 4:14:06 PM] [<color="red">ERROR</color>] ONLOAD: System.DllNotFoundException: lua5.1
at (wrapper managed-to-native) KeraLua51.NativeMethods.luaL_newstate()
at KeraLua51.Lua..ctor (System.Boolean openLibs) [0x00011] in <595b221f9364440cb20517b083d57c98>:0
at FNJOHKBIFMM.DODBBOBAHPM () [0x00000] in <a9c42264e27c4ed2acd02df850efda7f>:0
at ODMDOPBNBGF.FMHLDHBFAGD () [0x00000] in <a9c42264e27c4ed2acd02df850efda7f>:0
at ODMDOPBNBGF.EEHJFMCHJMJ () [0x00000] in <a9c42264e27c4ed2acd02df850efda7f>:0
at FG.FGDesktop.CHHLBFGLIBL () [0x00027] in <a9c42264e27c4ed2acd02df850efda7f>:0
[10/30/2019 4:14:06 PM] [NOTICE] Tabletop scene exiting.
[10/30/2019 4:14:06 PM] [NOTICE] Launcher scene starting.
[10/30/2019 4:14:07 PM] [<color="red">ERROR</color>] Lost connection to game server instance. Please return to launcher, and start game again.
[10/30/2019 4:18:35 PM] [NOTICE] Requesting cloud server.
[10/30/2019 4:18:42 PM] [NOTICE] Connected to game server.
[10/30/2019 4:20:30 PM] [<color="red">ERROR</color>] Lost connection to game server instance. Please return to launcher, and start game again.
[10/30/2019 4:21:48 PM] [NOTICE] Spawning private server.
[10/30/2019 4:21:48 PM] [NOTICE] Connected to game server.
[10/30/2019 4:22:28 PM] [<color="red">ERROR</color>] Lost connection to game server instance. Please return to launcher, and start game again.
[10/30/2019 4:24:00 PM] [NOTICE] Spawning private server.
[10/30/2019 4:24:00 PM] [NOTICE] Connected to game server.
[10/30/2019 4:24:09 PM] [<color="red">ERROR</color>] Lost connection to game server instance. Please return to launcher, and start game again.
[10/30/2019 4:31:01 PM] [NOTICE] Spawning private server.
[10/30/2019 4:31:01 PM] [NOTICE] Connected to game server.
[10/30/2019 4:31:56 PM] [<color="red">ERROR</color>] Lost connection to game server instance. Please return to launcher, and start game again.
[10/30/2019 4:32:15 PM] [NOTICE] Spawning private server.
[10/30/2019 4:32:15 PM] [NOTICE] Connected to game server.
[10/30/2019 4:36:10 PM] [<color="red">ERROR</color>] Lost connection to game server instance. Please return to launcher, and start game again.

LordEntrails
October 30th, 2019, 23:30
Can you create, save and open a new campaign? Does this repeat after you reboot your computer?

Ulric
November 1st, 2019, 20:27
Sorry for the delayed reply. I created a 5e campaign and tried to connect locally and to the cloud. I am never able to go beyond the connecting to to server screen. Today I uninstalled and reintalled and experienced the same issue.

I am running Windows 10 Pro. Version 10.0.18362 Build 18362

[11/1/2019 3:17:41 PM] [NOTICE] Launcher scene starting.
[11/1/2019 3:17:56 PM] [NOTICE] Requesting cloud server.
[11/1/2019 3:18:05 PM] [NOTICE] Connected to game server.
[11/1/2019 3:18:05 PM] [NOTICE] Launcher scene exiting.
[11/1/2019 3:18:06 PM] [NOTICE] Tabletop scene starting.
[11/1/2019 3:18:06 PM] [<color="red">ERROR</color>] ONLOAD: System.DllNotFoundException: lua5.1
at (wrapper managed-to-native) KeraLua51.NativeMethods.luaL_newstate()
at KeraLua51.Lua..ctor (System.Boolean openLibs) [0x00011] in <84533177aea847f4a5bd79bb751de036>:0
at FNJOHKBIFMM.DODBBOBAHPM () [0x00000] in <ff305ef3cd8e4bc1a966a1473fadbc9e>:0
at ODMDOPBNBGF.FMHLDHBFAGD () [0x00000] in <ff305ef3cd8e4bc1a966a1473fadbc9e>:0
at ODMDOPBNBGF.EEHJFMCHJMJ () [0x00000] in <ff305ef3cd8e4bc1a966a1473fadbc9e>:0
at FG.FGDesktop.CHHLBFGLIBL () [0x00027] in <ff305ef3cd8e4bc1a966a1473fadbc9e>:0
[11/1/2019 3:18:06 PM] [NOTICE] Tabletop scene exiting.
[11/1/2019 3:18:06 PM] [NOTICE] Launcher scene starting.
[11/1/2019 3:18:07 PM] [<color="red">ERROR</color>] Lost connection to game server instance. Please return to launcher, and start game again.

Zacchaeus
November 1st, 2019, 21:43
Did you get the correct download link? It's the one attached to KS Update #22 not the one from KS Update #21.

poppy_thompson
November 2nd, 2019, 02:40
I am experiencing the same issue. I have pulled an existing campaign over from FGC and created a new FGU campaign. Opening the FGU campaign is successful a limited number of times. Opening the FGC campaigns results in, either FGU stalling and not responding for an indefinite amount of time or crashing (closing down without a prompt). Also, I have noticed that FGU has been using a large portion of my memory. Somewhere in the region of ~3GB or more of my available memory, when it has gone into a non-responsive state. When I ended the task, I also noticed FGU running in the background and using 1-2GB or more memory. With both of these running at the same time, my memory use was maxing out at 95%+ (with other task running). FGU was, by far, the largest user.

Yes ... I used the correct link.

29829

hoosierc
November 2nd, 2019, 02:50
I'm getting the same sort of error after installing from the Update #22 link. It seems to happen whether I do local or cloud server type. I'm just trying to open the 5E Sample Campaign that's there by default after installing.


[11/1/2019 8:44:42 PM] [NOTICE] Launcher scene starting.
[11/1/2019 8:44:47 PM] [NOTICE] Spawning private server.
[11/1/2019 8:44:47 PM] [NOTICE] Connected to game server.
[11/1/2019 8:44:47 PM] [NOTICE] Launcher scene exiting.
[11/1/2019 8:44:48 PM] [NOTICE] Tabletop scene starting.
[11/1/2019 8:44:48 PM] [<color="red">ERROR</color>] ONLOAD: System.DllNotFoundException: lua5.1
at (wrapper managed-to-native) KeraLua51.NativeMethods.luaL_newstate()
at KeraLua51.Lua..ctor (System.Boolean openLibs) [0x00011] in <84533177aea847f4a5bd79bb751de036>:0
at FNJOHKBIFMM.DODBBOBAHPM () [0x00000] in <ff305ef3cd8e4bc1a966a1473fadbc9e>:0
at ODMDOPBNBGF.FMHLDHBFAGD () [0x00000] in <ff305ef3cd8e4bc1a966a1473fadbc9e>:0
at ODMDOPBNBGF.EEHJFMCHJMJ () [0x00000] in <ff305ef3cd8e4bc1a966a1473fadbc9e>:0
at FG.FGDesktop.CHHLBFGLIBL () [0x00027] in <ff305ef3cd8e4bc1a966a1473fadbc9e>:0
[11/1/2019 8:44:48 PM] [NOTICE] Tabletop scene exiting.
[11/1/2019 8:44:48 PM] [NOTICE] Launcher scene starting.
[11/1/2019 8:44:48 PM] [<color="red">ERROR</color>] Lost connection to game server instance. Please return to launcher, and start game again.

For what it's worth:

OS Name Microsoft Windows 10 Pro
Version 10.0.17763 Build 17763

dmbrown
November 2nd, 2019, 03:23
Try this fix from MarianDz, it worked for me and I was getting the same error.
https://www.fantasygrounds.com/forums/showthread.php?51576-Error-when-starting-joining-a-campaign&p=459814&viewfull=1#post459814

hoosierc
November 2nd, 2019, 03:58
Try this fix from MarianDz, it worked for me and I was getting the same error.
https://www.fantasygrounds.com/forums/showthread.php?51576-Error-when-starting-joining-a-campaign&p=459814&viewfull=1#post459814

That resolved this error for me. Thanks!

Ulric
November 4th, 2019, 20:22
Thanks! This worked after I rebooted.


Try this fix from MarianDz, it worked for me and I was getting the same error.
https://www.fantasygrounds.com/forums/showthread.php?51576-Error-when-starting-joining-a-campaign&p=459814&viewfull=1#post459814