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Mike Maycock
July 17th, 2019, 23:36
Hello

When i log in to fantasy grounds for a player i am getting this error

"a xml parse error occurred processing file C:/User/mmay****/appdata/roaming/fantasygrounds/character/5e.xml - erro on line 1244: error reading end tag

Does anyone know how to fix it

Thanks
Mike

Zacchaeus
July 17th, 2019, 23:43
It looks like you have an incomplete file. Is this an error when you load a campaign or what exactly are you doing when you get the error?

Mike Maycock
July 17th, 2019, 23:46
Hello

When i am trying to join a game , logging on as a player not as DM( campaign)

Trenloe
July 18th, 2019, 00:17
When i log in to fantasy grounds for a player i am getting this error

"a xml parse error occurred processing file C:/User/mmay****/appdata/roaming/fantasygrounds/character/5e.xml - erro on line 1244: error reading end tag
That specific file is the local 5E character store - allowing you to select a character that had been created locally (through manage characters).

It looks like that file may have got corrupted. You can try Manage Characters - 5E ruleset - and see if it loads up OK, but I’m guessing it will probably raise a similar error.

If you don’t need to import any PCs then you can just ignore the error.

You can attach the file mentioned in the error in this thread and we can see if we can make the file loadable - but you may lose one or more PCs from manage characters, you won’t lose anything from a PC in a campaign.

Zacchaeus
July 18th, 2019, 00:18
Have you played this character before in this campaign you are trying to join? If so try nuking your cache (nuke button top right of the start screen) and try rejoining the game.