Can no longer connect to host while others are able to

[Wongnim]

I used to be able to connect to the hosts session no problem, but now it keeps saying "Network Notice: Client unable to connect to host - Could not connect to the host. Check your network settings and verify the host address, then try again." while other players are still able to connect. Before all this I was unable to host sessions and have people connect but I'd be able to connect to other people no problem but now I can host for other people but suddenly I can't connect to them when they are hosting, any ideas? I did go back and find where my port forwarding problem was to fix the unable to host, but I'm not sure how that would stop me now from connecting to other people.

[Zacchaeus]

Welcome to the FG Wongnim.

Usually connection issues are solved at the hosts side; but if you can't connect and others can then something at your end is causing an issue. Check your antivirus has a rule exception set for FG and check that your router doesn't have anything like parental controls or excessive flood protection set. Also, of course, make sure you are using the correct alias or IP address of the host.

[damned]

Wongnim can you test connecting to anyone else?
If you cannot then there is likely a software firewall setting on your side or Filters applied on your router.

[Wongnim]

I currently don't have another person to try it against.

[damned]

insane hook puny idol

up for a little while

[Wongnim]

Nope, same issue, how strange this is.

[damned]

Have a look at your Windows Firewall and Antivirus security settings and find all the rules for FantasyGrounds.exe and also for TCP 1802

Somewhere along teh way one of these has likely been changed - possibly Windows changed and prompted you and you may not have realised the change.

[Wongnim]

Windows Firewall all seems correct as for windows defender it doesn't seem to interfere with any programs from what I can tell. At least it seems pretty blank and hasn't done anything. Otherwise I don't have any other antivirus.

[damned]

If you would like me to have a quick look at your system with you send me your Email via PM.

[Wongnim]

Was talking with the isp again today and they're quite sure looking over FG that they've got things setup right on their end. They were advising me to get back with the help desk here and were willing to try a three way call or the like to try to figure this out. With port 1802 setup to my computer from the router the connection test says it's working fine but when I try to connect to another host (separately) they can see the sending data going but I keep timing out.

[wyrdstick]

Hey there Zaccheus and damned and co.! I regularly host games on a FGC standard license, and I just had a prospective new user try to connect up to a hosted game of mine with frustrating results. He was getting the same error message as Wongnim. He's using a newly purchased monthly subscription license for FGC on a Windows 10 machine. I tested and checked everything on my (host) side, but everything's good, and as I mentioned, I've recently hosted games with no problems.

My client-friend is currently frustrated with all the troubleshooting he just tried on his end - unlikely though that is to be the problem - with Windows Firewall settings. He hasn't checked his router settings yet. I just wanted to post here in hopes of "opening a ticket" in some way and getting some support going. He was frustrated enough that he probably isn't opening a ticket for himself for the time being.

Any further suggestions? How was Wongnim's issue resolved (assuming it was)? Thanks in advance. I love FG, and I hated to see a prospective new player get stymied by the tech issues!!

Kevin in Tucson

[Wongnim]

My issue was unresolved as we determined the problem existed from somewhere at the isp level and outwards and that they were doing something with the data to make it not cooperate right. My resolution to the issue was to just wait for Unity as that will hopefully bypass these issues. Also this is a pretty darn old post but I'm fine with replying to it again but unfortunately I can't provide much reassurance besides just hoping these problems go away with Unity.

[wyrdstick]

Thanks for replying, Wongnim. Not exactly the kind of news I was hoping for. And yes, I know the thread's a year old, but anytime I see someone on a forum with exactly the same problem as the one I'm having (or that my player is having), I like to know how it all came out. :)

Admins...? Should I have my player open some kind of official ticket somewhere? Thanks in advance!

[LordEntrails]

[email protected]

[damned]

Firstly can the affected player connect to ANY GM?

Second - get a player who can connect to do a tracert to the GMs IP address and get the player who cant connect to do the same. Post the results.

[Nylanfs]

Also make sure that he hadn't canceled his sub right after making it. Paypal will automatically send the cancel request to the SM servers when that is done.