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Stuart
May 7th, 2019, 17:55
I've just run into a problem when creating new adventure modules - seems only to affect the RMC. Map pins are not saved when FG is closed. The room descriptions are saved but the Pins placed on maps are deleted - annoying. Any ideas anyone?

Trenloe
May 7th, 2019, 18:00
Are you saying that a module you export is not storing map shortcuts (links) or is this just in a campaign (not related to a module)?

If just in a campaign, I can't recreate your issue. Make sure that shortcuts are enabled on the map (right-click -> Layers -> Enable shortcuts). Also try pressing the CTRL key to see if the shortcuts appear.

Stuart
May 7th, 2019, 19:18
If I close the Campaign - on re-opening all the map links are lost. Shortcuts have been enabled. Pressing CTRL does not fix the issue. I've made dozens of RMC modules and never had this problem until a few days ago.

Trenloe
May 7th, 2019, 19:22
I've made dozens of RMC modules and never had this problem until a few days ago.
I'm still confused on how to recreate this issue as you've mentioned creating modules in both of your posts - are module images/links involved in this issue? Or is this purely an issue with campaign based data?

Please provide exact steps to recreate your issue as I can't recreate it currently.

Stuart
May 7th, 2019, 19:28
1) Create Campaign
2) Add Room Descriptions to a Story Tab
3) Add map
4) Drag Story (room) entry across to map - Pin created.
5) Close Fantasy Grounds - have a cup of tea.
6) Start up Fantasy Grounds and open Campaign.
7) Open Map - Pins missing. Open Story - room descriptions present.

Thus - little point in exporting the Campaign as a Module as all the map links are missing.

A set map grid is also lost (not that this is a problem)...

Trenloe
May 7th, 2019, 19:35
1) Create Campaign
2) Add Room Descriptions to a Story Tab
3) Add map
4) Drag Story (room) entry across to map - Pin created.
5) Close Fantasy Grounds - have a cup of tea.
6) Start up Fantasy Grounds and open Campaign.
7) Open Map - Pins missing. Open Story - room descriptions present.
I follow these steps *exactly* and it works fine for me without issue.

What operating system are you running on?

Try this - before step 5, open a console window using the \console chat command, then exit FG from the desktop right-click menu - don't close down via the window X button. Are there any errors/warning reported in the console window? If no errors are reported, re-load your campaign and see if the links are there?

Stuart
May 7th, 2019, 19:49
No errors reported and links missing.
Windows 10.
As I said, never had this issue before. Only happens with the RMC (tested 2E & 5E both fine) and it happens with any new RMC campaign. Opening an older RMC campaign (old meaning created a week ago) is fine - the Pins persist.

Trenloe
May 7th, 2019, 19:58
I've followed your steps and can't recreate your issue - see this video: https://drive.google.com/file/d/10DEJbYpuUPv83dMo9rPUQ4Enmh5ilmhH/view?usp=sharing Are you doing anything different?

What version of the ruleset is reported in the chat window? I'm using 1.7.9.

If an older campaign works, but a new one doesn't, then I'm guessing there might be an issue with the db.xml file being saved correctly. Make sure you have full control (read/write, execute, etc.) on the campaign directory and all sub folders.

Stuart
May 7th, 2019, 20:44
FG 3.3.7 and RMC 1.7.9

I'm doing nothing different from the video link.
The latter sounds likely - sorry to be ignorant, where do I look for/set up "full control"?

Trenloe
May 7th, 2019, 21:03
The latter sounds likely - sorry to be ignorant, where do I look for/set up "full control"?
Go to your <FG app data> directory and right-click on campaigns -> select properties. The following window opens (the one on the left).

1) Click on the Security tab
2) Make sure authenticated users is selected and click the Edit button
3) Ensure Full control is selected.
4) Click "OK". If it asks if you want to apply the setting to all sub directories select yes.

https://www.fantasygrounds.com/forums/attachment.php?attachmentid=27295

Stuart
May 7th, 2019, 21:20
Thanks for the time Trenloe, appreciated ... but that's not the issue either. Every one of my various campaigns is various rulesets is set up exactly the same. I think it's a specific map issue. I can drag room descriptions to other maps in the image folder and they are preserved. I will delete all the images from the Campaign/Images folder and replace them ...

Trenloe
May 7th, 2019, 21:22
I think it's a specific map issue. I can drag room descriptions to other maps in the image folder and they are preserved. I will delete all the images from the Campaign/Images folder and replace them ...
Hmmm, interesting.

What is the resolution of the map? What graphic file type is it (PNG, JPG)? Has there been any additional optimization/compression done on the file?

Stuart
May 7th, 2019, 21:28
PNG - under 500 kb. Nothing additional done to the image,

Trenloe
May 7th, 2019, 21:53
PNG - under 500 kb. Nothing additional done to the image,
Try converting it to JPG and see if the issue remains.

It's usually recommended to use JPG for images/maps, and PNG for tokens. Whereas you can use PNG for maps, it's usually a bit more efficient to use JPG - as these will usually have smaller file sizes and so share with players quicker.

damned
May 7th, 2019, 23:07
Anything funny about the map name? Accented or special characters?

Dakadin
May 9th, 2019, 21:41
Stuart were you able to pinpoint the issue. If so I would be curious what it is so I can see if I can recreate it and if it is something that I can fix in the ruleset.

Stuart
May 9th, 2019, 21:56
Sorry folks = yes, issue sorted. Redid a map and replaced an old version with a new version so, duh .... pins lost. Weirdly - the new map was reluctant to accept pins - no idea why. So, I deleted ALL images ... replaced them ALL with copies i.e "rebuilt" the Image folder and .... fixed. I have no idea why ... but 'tis fixed. Thanks for the time and sagacious advice.

dunadan
May 10th, 2019, 01:24
I've had an issue when I have edited a file after sharing it to my players.

Example
- shared a image without realising it was 10MB (e.g. dungeon_map.jpg)
- before next session resized image and overwrote the original in the \Images folder
- next session when I opened the (resized) image players were unable to see image
- had to rename the image ie dungeon_map_2.jpg
- all OK!

After thinking about it, I realised the stupidity of changing an image that I had already shared... duh!!

Not sure if this is connected in some way to your problem.