Error after update

[jojomott]

Apologies if this is not the right place to ask this, but I've just updated my Fantasy Grounds and I can not load any of the campaigns I had set up. I get an error that says "Error: Unable to load ruleset file (base.xml). Any help?

[LordEntrails]

Your update did not complete. Run it again. If that doesn't solve it, then part of that error message is going to tell you what ruleset that base.xml file belongs to, delete that ruleset .pak file and re-run the update.

If you paste the complete error, we can tell you exactly which ruleset file.

[LordEntrails]

Oh, and welcome :)

[jojomott]

Thanks LordEntrails. I appreciate the greeting and the help.

I tried checking for updates from the Launcher and I tried updating from the settings dialog box. Neither of these things fixed the issue. Is there another way to update again?

Here is the text the come up after the Error message:
Ruleset Error: desktop: Could not find hot key title font ()
Ruleset Error: desktop: Could not find hot key label font ()
Ruleset Error: mouse: Could not find drag font (draglabel)
Ruleset Error: desktop: Could not find tooltip font ()
Ruleset Error: radial: Could not find hub icon (menuhub)
Ruleset Error: radial: Could not find back icon (menuback)
Ruleset Error: desktop: Could not find die modifier font (diemod)
Ruleset Error: desktop: Could not find die sum font (diemod)
Ruleset Error: desktop: Could not find die result font (dieresult)
Ruleset Error: desktop: Could not find poll empty icon ()
Ruleset Error: desktop: Could not find poll positive icon ()
Ruleset Error: imagecontrol: Could not find distance font (modcollectorlabel)
Runtime Notice: Returning to launcher

I am not sure what base.xml this refers too.

Thanks again.

[Zacchaeus]

As LE says something hasn’t loaded properly from the update. Find your FG data folder and in that folder find the folder called rulesets. Delete the CoreRPG.pak file and if you are using 5e delete the 5e.pak file as well and then update FG. If you are using another ruleset delete the CoreRPG.pak file and the file for whatever ruleset you are using.

[jojomott]

Thanks LordEntrails and Zacchaeus. All fixed. I appreciate the assistance.