Runtime Error: D3DXCreate Texture failed - D3DPOOL_MANAGED

[Volker]

Hello,

One of my player is getting this error when she logs in to my campeing, this is her first time using fg2, also if its relevent i have the ultimate license

Runtime Error: D3DXCreate Texture failed - D3DPOOL_MANAGED

[Zacchaeus]

Looks like its a graphics issue; possibly related to DX 9 not being installed correctly or possibly because Fg isn't using her graphics card but rather the one on he motherboard.

[damned]

She should check if she has Duet running on her PC.
She may also have to try updating (or downgraing) her video card drivers.
Is she on Windows 10 or something else?
Has she run the updater after installing?

[Trenloe]

Doing a site search for D3DPOOL-MANAGED give this thread that might be relevant: https://www.fantasygrounds.com/forums/showthread.php?42790-Runtime-Error-D3DXCreateTexture-failed-failed-D3DPOOL-MANAGED

Are you using any of the extensions that put death indicators on the map?

Can the user otherwise use FG?

[Moon Wizard]

This can also happen if the application is force-minimized while loading.

Regards,
JPG