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View Full Version : Need to Reinstall - Dont want to lose anything!



Starky
December 5th, 2018, 15:45
Hi All,

I have 64-bit Windows 10 but it seems like I must have installed FG x86 version instead of x64 version, not realizing x86 was actually the 32-bit version. Now I'm getting all kinds of running out of memory errors. I think I need to uninstall and reinstall from Steam and just want to make sure I don't lose access to modules I've bought, characters I've made and stuff like that. Any advice?

Thanks in advance!

Starky

Starky
December 5th, 2018, 15:52
Alternatively, does anyone know if there is a setting in the game, where I can just switch it to 64 bit without reinstalling? Someone I know said to check if there is a 'compatibility mode' in settings. Just not at home right now.

Trenloe
December 5th, 2018, 15:53
The Steam version is exactly the same as the one you've installed.

The experimental 64-bit version was provided via the FG update process for a short time, but there were serious issues with image masking, so it is not recommended to use for anything other than testing - don't use the x64 version for actual play.

If you're running out of memory then there are various things you can do:
1) Reduce the amount of tokens you have in your \tokens\host and \tokens\shared directories.
2) Reduce the number of modules you have open.
3) If you're adding your own maps and images, keep these below 2048x2048 pixels. The biggest memory hog is images.

Memory use is currently worse for players than the GM - as the player client loads all images. There are improvements to this currently in the test v3.3.7 version. Are you a player or the GM when you experience memory issues?

Starky
December 5th, 2018, 15:58
Hi Trenloe,

Thanks for the reply. I am a player. At the end of our session last night, I deleted every token from my token library. Not sure if that was wise but dont know how to decide which to keep and which to remove. Now I get a few error messages about tokens missing when I load core books but it definitely helped with memory. I was able to load maps again and it stopped crashing. I've also let my DM know to only load what is needed. Thought I'd reinstall the 64-bit version too, but looks like that is not available at this time.

Thanks,

Starky

Zacchaeus
December 5th, 2018, 16:33
Whilst memory issues are most apparent on the client side the solutions to the problem lie on the Host (DM) side. It is your DM that will need to do what Trenloe suggests, not you. Before getting worked up about it though check how much memory FG is using when connected to your game. If it is above or around 3.2Gb (assuming 64bit OS) then memory is the issue. Once your DM has cleaned up his campaign then you (and all other players) should nuke your cache before rejoining (nuke button is top right of the join screen).

Whilst playing decide if you really need all the modules that the DM has shared open. For example do you need the PHB open when playing the game or only when you need to level up.

Trenloe
December 5th, 2018, 17:20
Also, what ruleset are you using? If it's Starfinder, make sure the GM is now just sharing the new player specific core module - not the whole core rules. The old core rules was using a lot of memory on the player side.

Starky
December 5th, 2018, 17:26
We're playing D&D 5e with all the extra books - PHB, XGTE, UA etc. I also own all those extra books, don't know if that matters. I will let my DM know. Thanks.

damned
December 5th, 2018, 18:37
Close the extra books if you are not using them right now...

Starky
December 5th, 2018, 19:07
I will. Just hard to know what I'll need to refer to or use. Like some spells/feats/backgrounds/items and so on I take from different books. It's too bad it can't handle it, rather inconvenient, but I guess I'll just load and unload them as needed. Thanks.