ladyshel
October 11th, 2018, 22:05
Ok, here is the situation. I have two laptops. My original laptop was where I bought all my FG content, and unfortunately, that was all done through Steam. I purchased the ultimate license, but I don't remember synching the account. I hadn't run any games as a DM where I would realize if it was showing or not. Don't remember if I had the prompt when loading saying "Upgrade to Ultimate" at the bottom.
Now I bought a new laptop and downloaded FG on there as well, and when I loaded the game the first time I got a prompt with 2 keys. One for the FG program itself and the second for my Ultimate license. I copied the first one to my clipboard and inserted it into the settings area under the license key. Exited and reloaded and got that prompt again, so then I copied the ultimate key and pasted it into the Lite to Full key. I think that was wrong as it wasn't recognizing the license still. So I pasted the ultimate key into the license key box in settings. That worked.
But now I turned off that pop up box on the new computer with the key, saying don't show it to me again, and I don't have access to the key to paste into the settings of my original computer, so that computer still thinks I'm under standard. My receipt email from Steam does not include the key and I don't see anywhere where I can recover this to use with my old computer.
Can you help?
Now I bought a new laptop and downloaded FG on there as well, and when I loaded the game the first time I got a prompt with 2 keys. One for the FG program itself and the second for my Ultimate license. I copied the first one to my clipboard and inserted it into the settings area under the license key. Exited and reloaded and got that prompt again, so then I copied the ultimate key and pasted it into the Lite to Full key. I think that was wrong as it wasn't recognizing the license still. So I pasted the ultimate key into the license key box in settings. That worked.
But now I turned off that pop up box on the new computer with the key, saying don't show it to me again, and I don't have access to the key to paste into the settings of my original computer, so that computer still thinks I'm under standard. My receipt email from Steam does not include the key and I don't see anywhere where I can recover this to use with my old computer.
Can you help?