unable to have people connect

[welcum2goodbrgr]

I have spent pretty much all night trying to fix this problem. I have forwarded the port 1802 to go through, I have made sure the firewalls werent blocking the application from gaining access. I ran the can you see me test while I had a session open and it said it wasn't being accessed on the IP address. I even decided to put in DMZ to test if that would even work and still got a fail when running the test. I did notice that in both FG and the can you see me sites they both have a different IP address (same one) than what I am able to access to change. I am guessing that is the issue but I am unable to have either access the IP address that is actually working. This is driving me F***ing crazy and I just spent a bunch of money to be able to play with my friends. Any help you could give me would be awesome!

Running on Macbook pro on El Capitan (hopefully won't throw it out the window soon with all this) haha

[damned]

Hey welcum2goodbrgr

Please do a
trace route 8.8.8.8
and share the results here.

When you logon to your router is the WAN or Internet Address the same as what canyouseeme thinks you are using?

[welcum2goodbrgr]

Not quite sure how to run a trace route. When I go on to can you see me the IP address it’s trying to test is 72.something. The IP address I can access my router through is 198. I’m not exactly savvy with networking

[welcum2goodbrgr]

That is the same WAN as on fantasy grounds it is trying to read through

[Trenloe]

Open a windows command prompt and type: traceroute 8.8.8.8

Then post the results here.

[Valaeryn]

I'm having the same problem. Does this tell you anything?

Microsoft Windows [Version 10.0.10586]
(c) 2015 Microsoft Corporation. All rights reserved.

C:\Users\aaronggtx>tracert 8.8.8.8

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 3 ms 5 ms 3 ms 192.168.0.1
2 * * * Request timed out.
3 12 ms 10 ms 12 ms 173-219-225-120.suddenlink.net [173.219.225.120]
4 22 ms 14 ms 14 ms 173-219-152-234.suddenlink.net [173.219.152.234]
5 24 ms 17 ms 19 ms 72.14.202.216
6 14 ms 22 ms 12 ms 108.170.240.129
7 29 ms 19 ms 16 ms 108.170.238.193
8 13 ms 20 ms 12 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.

C:\Users\aaronggtx>

[Zacchaeus]

Make sure that your network is set to private and that you have created an exception in your Anti virus software for FG before messing with ports. I don't see anything particular about your tracert but I'm not an expert on such matters.

[welcum2goodbrgr]

Traceroute has started…

traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 72 byte packets
1 home.homenetwork (192.168.200.1) 16.190 ms 5.155 ms 3.184 ms
2 100.64.48.1 (100.64.48.1) 6.132 ms 7.196 ms 6.211 ms
3 pngt-gateway.scinternet.net (72.12.250.1) 6.786 ms 7.605 ms 6.235 ms
4 10ge7-9.core1.slc1.he.net (72.52.104.85) 10.671 ms 10.815 ms 10.791 ms
5 100ge8-2.core1.den1.he.net (72.52.92.41) 22.200 ms 22.514 ms 22.773 ms
6 google.any2.coresite.com (206.51.46.3) 22.937 ms 22.625 ms 22.677 ms
7 108.170.254.81 (108.170.254.81) 23.504 ms 23.672 ms 23.922 ms
8 64.233.175.43 (64.233.175.43) 22.641 ms 22.577 ms 21.910 ms
9 google-public-dns-a.google.com (8.8.8.8) 22.082 ms 24.058 ms 22.456 ms



also i am running on mac not windows

[Bidmaron]

I am no expert but it looks like you have two routers. If you do, you should set one of them to bridge mode or you will have to port forward on both routers.

[Trenloe]

...it looks like you have two routers.
Nope. Step 2 is a public IP address, not private.

Details on private IP address ranges here: https://en.m.wikipedia.org/wiki/Private_network

[Bidmaron]

Sorry. Out of my league.

[damned]

Traceroute has started…

traceroute to 8.8.8.8 (8.8.8.8), 64 hops max, 72 byte packets
1 home.homenetwork (192.168.200.1) 16.190 ms 5.155 ms 3.184 ms
2 100.64.48.1 (100.64.48.1) 6.132 ms 7.196 ms 6.211 ms
3 pngt-gateway.scinternet.net (72.12.250.1) 6.786 ms 7.605 ms 6.235 ms
4 10ge7-9.core1.slc1.he.net (72.52.104.85) 10.671 ms 10.815 ms 10.791 ms
5 100ge8-2.core1.den1.he.net (72.52.92.41) 22.200 ms 22.514 ms 22.773 ms
6 google.any2.coresite.com (206.51.46.3) 22.937 ms 22.625 ms 22.677 ms
7 108.170.254.81 (108.170.254.81) 23.504 ms 23.672 ms 23.922 ms
8 64.233.175.43 (64.233.175.43) 22.641 ms 22.577 ms 21.910 ms
9 google-public-dns-a.google.com (8.8.8.8) 22.082 ms 24.058 ms 22.456 ms



also i am running on mac not windows


I am no expert but it looks like you have two routers. If you do, you should set one of them to bridge mode or you will have to port forward on both routers.


Nope. Step 2 is a public IP address, not private.

Details on private IP address ranges here: https://en.m.wikipedia.org/wiki/Private_network

The 100.64.48.1 is not strictly a private IP address but its also pretty much not a real one either.
I dont know when these crept in but this is an ISP reserved IP address.
I had previously seen this a couple of times in Turkey and one other place...

welcum2goodbrgr your ISP is sharing your IP address with other people.
You might in the first instance give them a call and tell them
"Im running a game that requires me to be able to accept inbound TCP 1802 connections on my router. It looks like I have a shared IPv4 address. Can you help me with this?"
and see what response you get.

Otherwise you will need to see the post on Port Forward Alternatives. Try Hamchi or ZeroTier as the easiest options to get started on.

SHARED-ADDRESS-SPACE-RFCTBD-IANA-RESERVED
This block is used as Shared Address Space. Traffic from these addresses does not come from IANA. IANA has simply reserved these numbers in its database and does not use or operate them. We are not the source of activity you may see on logs or in e-mail records. Please refer to https://www.iana.org/abuse/
Shared Address Space can only be used in Service Provider networks or on routing equipment that is able to do address translation across router interfaces when addresses are identical on two different interfaces.