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cdjensen99
May 28th, 2018, 16:59
Hello, Not sure where I need to put this but here goes.

I Purchased Traveller DLC from Steam and it doesn't show up in my Fantasy grounds. How do i add it to my Fantasy Grounds to make a new campaign?

Andraax
May 28th, 2018, 17:16
Have you linked your forum account to Steam?

cdjensen99
May 28th, 2018, 18:04
Have you linked your forum account to Steam?

Yes I did the Sync with steam.

And I linked my steam account to mt Fantasy Grounds account when i took the key code and entered it into my steam to add the game.

Andraax
May 28th, 2018, 18:05
Yes I did the Sync with steam.

And did it download when you did an update after purchase?

cdjensen99
May 28th, 2018, 18:12
It did download and it said that it installed.

23608

Trenloe
May 28th, 2018, 18:17
Steam DLC needs be to synced and installed via the FG downloader.

1) Go through the Steam sync process here: https://www.fantasygrounds.com/store/syncSteamAccount.xcp. Do it again, even if you’ve done it before.
2) in the FG setting window, click "Manage" and enter your FG website username and password. Click login and make sure there are no errors.
3) Run a FG update. It will download all of your synced Steam DLC.

cdjensen99
May 28th, 2018, 18:26
I have followed the steps above, It didn't ask me to log in as i am already logged in

I clicked on the Refresh steam purchases

And no difference.

23609

Andraax
May 28th, 2018, 18:26
It did download and it said that it installed.

You need to run the Fantasy Grounds updater, not the one on Steam.

cdjensen99
May 28th, 2018, 18:30
I do not have any updates available and I clicked on the update button in fantasy grounds multiple times but I will do it again, and I just did that and still no Traveller ruleset.

23610

Andraax
May 28th, 2018, 18:33
And you have the same account for the forum in the FG update screen as you used to link your purchases on Steam?

cdjensen99
May 28th, 2018, 18:55
I purchased Fantasy grounds from the store on the Fantasy Grounds site. I took the Key Code and added it to my steam account. It asked me to log into my FG account to link the two. Then when I purchased the Traveller Pack on Steam it downloaded the DLC and said that it installed the PAK, however the PAK is not in the Ruleset section of the Fantasy grounds and it is nowhere on the my PC, i searched for it. Then I did the Steam Account Synchronization several times and from inside the FG program on my PC I checked for updates several times.

So to answer your question, yes the product code on steam is the same one that I have on here.

cdjensen99
May 28th, 2018, 18:56
I do appreciate your assistance with this.

Trenloe
May 28th, 2018, 19:07
Things to note in this process:

1) Steam does not install any DLC at all. Only the FG update process installs DLC purchases. Hence the need to do the Steam sync via the link I sent you. Do this after you buy any DLC on Steam. Once the DLC is purchased on Steam you don’t do anything else on Steam - the whole update process is done from within Fantasy Grounds and relies on your Steam purchases being synced with your FG account (step #2 below), and your FG account being set in the Fantasy Grounds application settings screen (step #3 below).
2) Please go to the FG settings (accessible from the main FG launch screen) -> Manage window and clear the login (press the “Clear”) button. Then re-login. Sometimes, even if you’ve logged in before, this needs to be cleared and a new login done.
3) After you have done the Steam sync and cleared your login info on the FG settings screen and then successfully logged into FG with your FG username that was used for the Steam sync - run an update. Even if the update button is not showing red.
4) After the update, go to “New Campaign” and see if the Traveller ruleset is there. It is an encrypted file on your hard drive, you won’t see it as a .pak file in the file system.

cdjensen99
May 28th, 2018, 19:21
I have followed the instructions above and i now have access to the Traveller Ruleset, as well as all the mod and everything that I purchased from Fantasy grounds.

Thank you for your assistance.