Having XML Exporting Issues

[MandalorianMangler]

Basically, in a nutshell... I play the same PC on multiple servers and it is necessary to export my PC xml after sessions to keep the most up to date sheet. In the past I've never had a problem going into manage characters and exporting my PC from the server cache folder, export, download, blah blah blah. I've made no changes to my computer and for some reason my most current PC no longer appears as a local server PC that I can export. Anyone have this issue and able to fix it? I'm confused as to why this error is happening now and was not an issue before.

[Trenloe]

Welcome to the forums.

Do you see the campaign you are a player in when you go to Manage Characters? But when you go into the campaign you can't select your character? If so, then it sounds like you did not control your character the last time you exited that campaign - either you released control of the PC or the GM did before you left the session. Reconnect to the GM, make sure you have your character selected (see the portrait on the desktop) and then exit the campaign - this will put the character information back in your local cache.

[LordEntrails]

Welcome to the forums!

If you did not own the PC when you last exited the last campaign you used it in, it will not be in your cache for that campaign. You may have to get the GM from that last game to export the PC and email it to you.

[MandalorianMangler]

Yes I go into manage characters, see the campaign, open it up & the server PC isn't there. On any of my latest sessions across 4-5 servers. I've not had a problem in the past. It's only a recent occurrence.

The PC is mine. I manage it. I never release the PC at the end of the session & they don't immediately do that either. Most leave them for longer than they probably should considering the amount of players on the servers.

[LordEntrails]

If the GM "Cleaned" ownership, then it won't be there. Not sure if their might be another reason it doesn't show up.

You will either have to get the GM to send it to you or reconnect to them.

[MandalorianMangler]

I have tried to reconnect multiple times with no positive results. Attempted to wait a few minutes. Restart computer. Hell I even reset my internet just for shits & giggles. Nothing!

[Zacchaeus]

So when you reconnected your character was not available?

[damned]

I have tried to reconnect multiple times with no positive results. Attempted to wait a few minutes. Restart computer. Hell I even reset my internet just for shits & giggles. Nothing!

Who are you reconnecting to?
If the GM computer and campaign is not up and running you cant connect to it.

[Moon Wizard]

The GM's machine has to be running for you to connect to it, and access the campaign information. Also, check the console.log in your FG data folder (folder button in upper right of launch screen) to make sure you aren't getting any errors when FG is trying to write information to your data folder.

Regards,
JPG

[MandalorianMangler]

All during times I know their servers are running. If it's happening on all servers it has to be a larger issue. As I've said multiple times already. I have done this process over & over repeatedly for weeks. I'm by no means new to FG despite never posting. I've just had an issue the last few days. I didn't update anything on my computer. My FG is up to date. Older Server PCs are even there when i go into manage characters & their server files, but the latest stuff isn't there.

How would I know there is an issue with the console.log? Would there be multiple copies of it? There is only 1.

[damned]

Can you break down the info a little:

1. Are you able to successfully connect to the GMs computer?
2. Is your character available for selection?
3. Have you selected your character?

in console.log
4. Do you see any error messages?

in manage characters
5. Please confirm you can only see older characters?
6. Can you see the current campaigns?

for your not having updated anything on your computer
7. What windows are you running?
8. What is the windows explorer path that Fantasy Grounds is looking at for data?

[MandalorianMangler]

So it seems I worked out the problem or for now it seems to be remedied & I'm hoping it doesn't become an issue again. During the last few sessions I was changing my PC name during the session. I didn't do that on 2 different servers and when I went into Manage Characters > Campaign Folder the most recent server PC was available to export. So I'm going to assume that the editing of the PC sheet during the session was causing some sort of glitch that resulted in the XML not being added to the cache for export later. I'm waiting to test the theory on one more server, the one the problem first on started & attempt to keep the name on one PC & edit the name on another PC to see if one saves to the server & the other doesn't. So as of noway problem is resolved. Fingers crossed it was something as simple as a name edit, cache save error. (Odd, but an easy fix, don't change the name during the session!)

[MandalorianMangler]

Nope didn't work again today. Yet it worked fine 2x yesterday. So odd...

[JohnD]

damned has asked some questions in post 11 above that may help figure things out.