Problem with images after formatting

[LupaShiva]

Hello everyone

Recently i had to format the computer and changed from windows 7 to windows 10, i did a backup, and replaced all the files after the new installation, but now i cant see in FG the images i put on the folder of the images tab, and also i have all the 3 basic 5th edition DD books, but only the Monster manual i dont have access to the images of the monsters and the cover of the book is blank, but only happens with Monsters Manual, anyone can give me a help? I have the full License, and honestly dont understand whats going on.

Thank you
LupaShiva

P.S. Sorry for my english

[Moon Wizard]

Make sure you run an update on the new machine with the correct FG login information in the FG Settings. Just copying over the information will not set up your purchases correctly.

Regards,
JPG

[LupaShiva]

Not working =( already did that and still the same =(

[Nylanfs]

Try right clicking and reverting changes on the MM?

[LupaShiva]

Right cliking where? And whats an MM?

Thank you and sorry for my english
LupaShiva

[Myrdin Potter]

Any images you copied in the past were on your hard drive. If you did not back the images up so you can recooy them, then they are gone.

Otherwise, all you need to do is copy the campaign folders back to the Fantasy Grounds directory. You can find that by clicking the file folder icon on the first page you see when FG starts and loads.

[Moon Wizard]

Are you seeing the issue in a new campaign as well? It sounds like perhaps all the information was not copied over.

To revert a module back to original state within a campaign as mentioned by Nylanfs, you can go to Library, then Modules, right click on each module, and select the Revert menu option.

Regards,
JPG

[LupaShiva]

Not working ��

Tried the revert on the monster manual and nothing, still can see the images and the book cover, and the modules i created they are all fine, but when doing new ones, i add images to the folder and nothing, in the fg they are empty �� its weird because i backed up everyrhing at the same time by the folder access in the first screen of fg.

Thanks for the help

[LupaShiva]

I mean cant see the images of the book cover and the images of the book.

[damned]

Click on Images and Folder - does it open the same folders that your images are in?

[LupaShiva]

Yes it does =( i dont understand

[LupaShiva]

I dont understand... i deleted the images and then placed again and now they appear... But the Monster Manual still has the problem, cant see the images and the book cover =(

[Trenloe]

Please provide a screenshot showing the issue/s you're having. Thanks.

[Moon Wizard]

Also, did you try opening MM in brand new campaign? Are you still seeing issue?

If so, can you try removing tokens subfolder from your FG data folder (from folder button in the launch screen), and trying again in the new campaign?

A screenshot as Trenloe requested would be useful to give us a better idea of what to ask or check.

I’m trying to give you a few things to try, since you are on different hours than many of us.

Regards,
JPG

[LupaShiva]

Already tried a new campaing and nothing =( also checked the token folder its empty it is supposed to? Also heres a screenshot.

21678

[Zacchaeus]

Go into your data folder and then open the folder named vault. Find and delete the file WOTC5EMMDELUXE.dat and then do an update of Fantasy Grounds

[LupaShiva]

OMG! it worked =) thanks a lot =)

[damned]

Hi LupaShiva next time dont copy the /vault back - let FG download that for you.

[LupaShiva]

Ok ty a lot :-)