Bought Xanathar but it doesn't appear on FG

[Qoff]

It appears on Steam Library but not on the modules on FG:


I tried already:

1 - Restart the Steam
2 - Update Fantasy Grounds
3 - Click on the Xanathar's Steam checkbox twice
4 - Start a new campaign

https://i.imgur.com/J3iFurc.png
https://i.imgur.com/F5zX6A6.jpg

[flandril]

I am having this same issue:

Fantasy Grounds is updated.
Bought Xanathar's in Steam Store.
Steam shows that Xanathar is Installed.
In Fantasy Grounds I choose "Check for Updates" but nothing new is installed or updated.
My Fantasy Grounds is properly connected to Steam and I have recently bought and installed Tomb of Annihilation this way with no issues.

Is there a delay in the Fantasy Grounds update server right now because Xanathar's was just released?

Thank you for any assistance!

[Qoff]

I am having this same issue:

Fantasy Grounds is updated.
Bought Xanathar's in Steam Store.
Steam shows that Xanathar is Installed.
In Fantasy Grounds I choose "Check for Updates" but nothing new is installed or updated.
My Fantasy Grounds is properly connected to Steam and I have recently bought and installed Tomb of Annihilation this way with no issues.

Is there a delay in the Fantasy Grounds update server right now because Xanathar's was just released?

Thank you for any assistance!

I never had a delay with previous modules and its already over an hour since I bought it.

[LordEntrails]

Re-synch with Steam;
https://www.fantasygrounds.com/store/syncSteamAccount.xcp
Then try the update again.

[Qoff]

I am having this same issue:

Fantasy Grounds is updated.
Bought Xanathar's in Steam Store.
Steam shows that Xanathar is Installed.
In Fantasy Grounds I choose "Check for Updates" but nothing new is installed or updated.
My Fantasy Grounds is properly connected to Steam and I have recently bought and installed Tomb of Annihilation this way with no issues.

Is there a delay in the Fantasy Grounds update server right now because Xanathar's was just released?

Thank you for any assistance!

I think I found a way to solve it:

1 - Open Fantasy Grounds
2 - Click on Settings
3 - Purchases Login > Manage > Link Steam Purchases > Link if you didn't it already, if you already linked refresh on the page that opened
4 - Open your campaign and load the module

[LordEntrails]

You can also see another solution in this thread;
https://www.fantasygrounds.com/forums/showthread.php?41014-Steam-5e-DLC

[flandril]

I tried the Refresh Steam Purchases button that was suggested, then did "Check for Updates" within FG and it found and installed Xanathar's! I then opened my campaign, went to Library and then clicked Modules. DD Xanathar's Guide to Everything was now showing and I could choose them!

Success!

Thank you for the helpful assistance!

[Grimlore]

Re-synch with Steam;
https://www.fantasygrounds.com/store/syncSteamAccount.xcp
Then try the update again.

Thanks LordEntrails. I tried the refresh and it worked for me instantly!