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HeavyMetalRaider
August 5th, 2017, 15:22
Ive been waiting for almost one hour for the confirmation email for my subscription, my order history shows no payments and Ive received no emails confirming Ive signed up for the subscription or that its been processed, is waiting this long normal?

Zacchaeus
August 5th, 2017, 15:59
Make sure your email hasn't gone to trash and that you are looking in the right place. The email address is the one which you used to set up PayPal.

Trenloe
August 5th, 2017, 16:01
Welcome to the forums HeavyMetalRaider

You will get the email from PayPal - so make sure you're checking the email address on your PayPal account and have checked the spam/junk email folder for that account. Also, double-check that PayPal has actually taken the payment - they sometimes, for some reasons only PayPal have, take a while to activate the subscription.

Some further info in the FAQ section here: https://www.fantasygrounds.com/forums/faq.php?faq=license_and_purchasing_issues#faq_sube mails