Steam purchased licenses not recognized

[Einheri]

Hi guys,

I think I need some help over here. I'm installing FG again since I had to change the HD of my computer and I'm having trouble with the purchases I made in Steam (all of them in my case xD).

I installed the program as usual and put both my login for FG as well as the one for Steam. No issues there. Then I proceeded to do the update. I could see it also downloaded the D&D5 PHB Deluxe and the OOTA campaign, both modules purchased via Steam. However, after finishing the update, the program was still in the demo-version and I had no access to the aforementioned modules either. I had purchased the "normal" version and the Ultimate also in Steam and they had worked without problem till the day.

So any ideas that go beyond reinstalling a couple of times and trying again, as I already have done that more times that I'd like to acknowledge xD

By the way, I tried to send you a mail to [email protected], but apparently it was not deliver as it was considered to be spam, so might want to look into that, too :rolleyes:

Kind regards,

Einheri

[Trenloe]

Re-enter your license key on the settings screen - make sure there are no spaces at the beginning or the end. Then run an update. It is the license key that controls the version - standard, ultimate or demo.

[Einheri]

Heh? Do I have to put the license key even though I purchased it in Steam? I don't remember having done that before... I don't even remember getting a key. I don't have any email whatsoever that I can find o.O

[Trenloe]

Heh? Do I have to put the license key even though I purchased it in Steam?
Yes.

In your Steam library, right-click on Fantasy Grounds and select "View CD Key". Click on the "Copy Key to Clipboard" button and then enter that key in the FG settings window. Then run an update.

[Einheri]

Thanks a lot, Trenloe! I don't know how that slipped by...

[thestrange]

Hi, I've tried this, but I'm trying to run my game via a linux installation of steam. I do not see any "View CD Key" option - presumably this has something to do with the steam installation recognizing that I'm not running on Windows.

Is there an easier way to get around this, or must I get a windows version of steam running?

[Nylanfs]

In the steam program window it should be on the right side as a link also, about half way down IIRC. Not at home or I'd show an image.

[Trenloe]

Hi, I've tried this, but I'm trying to run my game via a linux installation of steam. I do not see any "View CD Key" option - presumably this has something to do with the steam installation recognizing that I'm not running on Windows.

Is there an easier way to get around this, or must I get a windows version of steam running?
There is an issue with Steam not showing CD keys for software that is not valid for the platform. As Fantasy Grounds is not officially support on Linux, Steam sees Linux as an invalid platform.

When you first purchased Fantasy Grounds on Steam you should have received an email with the license key - in the format AAAAA-BBBBB-CCCCC-DDDDD-EEEEE (i.e. 5 lots of 5 alphanumeric codes). If you don't have access to this email, then you probably will have to do a quick install on a Windows computer just to get your license key.

[thestrange]

There is an issue with Steam not showing CD keys for software that is not valid for the platform. As Fantasy Grounds is not officially support on Linux, Steam sees Linux as an invalid platform.

When you first purchased Fantasy Grounds on Steam you should have received an email with the license key - in the format AAAAA-BBBBB-CCCCC-DDDDD-EEEEE (i.e. 5 lots of 5 alphanumeric codes). If you don't have access to this email, then you probably will have to do a quick install on a Windows computer just to get your license key.

Ah, a minor inconvenience I suppose. Thanks for the swift reply! Holding thumbs for an official Linux release one day :D

[Nylanfs]

<cough> Native support for Mac, Linux and Windows PC </cough> (https://www.kickstarter.com/projects/smiteworks/fantasy-grounds-unity/description)

[buzzharley]

Hi, I have bought the 5EMonsterManual and D&D Token Vol1 on Steam.
While I can see the Tokens, the MM doesnt show up.
I have found in the \vault subdirectory a file named WOTC5EMMDELUXE.dat, but I`m not sure about the module subdirectory there is only a DD5E SRD Bestiary.mod.
I have linked the steam purchases about 200times to my FG Account and update a few times more, but the MonsterManual doesn`t show.

I also had Problems installing FG via steam today, the DL file was only 2MB. I solved this by installing the trial version and using the key provided by steam.

kind regards
Axel

[damned]

Hey buzzharley if you start a campaign and go into Library and Module Activation can you see the MM there?

[buzzharley]

Hey buzzharley if you start a campaign and go into Library and Module Activation can you see the MM there?

No, cant see it there, I only have 3.5 Essentials, FG Battle Maps, PFRPG, the calendars, default crit tables and Well Met in Kith.....

[Trenloe]

No, cant see it there, I only have 3.5 Essentials, FG Battle Maps, PFRPG, the calendars, default crit tables and Well Met in Kith.....
That looks like you’ve started a FG campaign using the 3.5E ruleset. The Monster Manual is for D&D 5E. Start a campaign using the 5E ruleset and then see what you have in the library.

[buzzharley]

Now I can see it, thank you very much!

We are playing a 3.5 campaign, but I wanted to use the pictures of the 5EMM to show to the players, is this possible?

[Zacchaeus]

Try using this extension https://www.fantasygrounds.com/forums/showthread.php?41034-Universal-Module-Extension

[buzzharley]

It works!!
Thank you all very much for the fast help!
Wow.