need some advice

[Wulfquee]

sometimes when our GM share a map or a picture some get kicked out ( FG just chrases ) but it is not every time but often it happens some time that person that get chrashed need to relog like 3 times + to get in again. what is wrong and what can we do to fix it ?

[Nickademus]

What are the maps/pictures you are sharing; what are their file sizes and pixel sizes?

[Trenloe]

If FG is crashing then it sounds like FG is running out of memory. FG is a 32-bit application, so can only use so much, even if your computer has lots.

Some things to look at in this thread: https://www.fantasygrounds.com/forums/showthread.php?38193-Player-memory-issues-with-PFRPG-modules&p=336903&viewfull=1#post336903

And this thread: https://www.fantasygrounds.com/forums/showthread.php?37935-3-3-0-Ultimate-goes-BOOM/page2

[dulux-oz]

Sounds like the map is very large (in terms of total number of pixels being sent over the 'Net) - you could get him to see how big his maps are and either reduce the resolution or cut them up into smaller maps.

Cheers

Edit: Damn! - Ninja's AGAIN :ninja:

[Wulfquee]

it could be pictures from a mm

[Trenloe]

It may not be the final picture, that might just be the straw that breaks the proverbial camel's back.

Run Windows task manager and keep an eye on how much memory the FantasyGrounds.exe process is using. If you're running a 32-bit operating system the. You'll start having issues around 1.7GB and crash soon after. If you're using a 64-bit operating system then this limit is around 3.5GB.

If you're approaching these limits then close down images, close modules, ask your GM to in share images/maps that are no longer needed.

But, there's a good chance there is one or two very large maps/images the GM has shared, these should be reduced to below 2048x2048 pixels. Or, the GM has given access to modules that are really meant for GMs, not players. Or maybe both...

What ruleset are you playing? What modules has the GM shared?

[Wulfquee]

we play D&D 5ed and like i sayed we tryed alot so now only Phb is shared. i will tell this to GM so we can look at it at break in a few min

[Wulfquee]

but why do we get pop up from windows say syrinscape will use a program . when gm have it all working . but we all get that pop up now and then also

[Trenloe]

Turn the DOE sound option off in your campaign settings.

[Wulfquee]

us the players ?

[Trenloe]

us the players ?
Yes.

[dulux-oz]

us the players ?

As Trenloe said - "Yes" - unless a given player has Syrinscape installed AND the relevant SoundPak AND want's to hear the sounds "locally" as opposed to over the VoIP App you're using.