Purchasing complete bundles

[bearskull]

Sorry if this is the wrong area to post this. please move if so.

I've seen the complete bundle for 5e go up, and it talks about if you already own some of these modules you can get the others at their discounted price?. I go to purchase the complete bundle and remove all the ones i already have and it just says discount 10$ and is not discounting anything. Am I missing something?

[Trenloe]

Welcome to the forums bearskull.

The FG store needs to be aware that you have already purchased the FG product. If you click "Complete this Bundle Now" the store will only add products to the cart that it thinks you don't own. You need to be logged into the website with the same user ID that the original FG purchases were tied to.

If the FG store is not showing FG products you have already purchased as "Owned", check your order history (Store -> Order History) and see if these products are linked to your account. If you bought the products on Steam then these will not show up in the FG store history.

If you're missing FG products in your store history, then email [email protected] with proof of the purchase of the FG products and they'll add them to your account.

[bearskull]

okay so if they were bought through steam i just email and they can fix that..how do i prove that cuz most of them were bought as gifts for me?

[Trenloe]

If your products were bought on Steam then you can complete the bundle on Steam from the FG store page: https://store.steampowered.com/app/252690/

Otherwise email the support address above, explaining your issue, and they'll give you instructions on how to best provide ownership proof of the products.

[bearskull]

Thank you so much...that helped me alot. Appreciate it alot. Now to determine whether i will get ultimate upgrade OR just subscribe

[JohnD]

Good idea to do all your purchasing in one place.