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View Full Version : Update Error



Bravesteel
March 24th, 2017, 01:18
I just bought the Full License, along with the three core packs for 5E. I keep getting the following error when I try to download and patch FG.

18310

Trenloe
March 24th, 2017, 01:23
Further info on file rights/access issues here: https://www.fantasygrounds.com/forums/showthread.php?30604-Windows-file-access-issues-can-t-update-campaigns-not-saving-etc-Fix-options

Bravesteel
March 24th, 2017, 01:29
Further info on file rights/access issues here: https://www.fantasygrounds.com/forums/showthread.php?30604-Windows-file-access-issues-can-t-update-campaigns-not-saving-etc-Fix-options

Checked that thread and tried the fixes. I finally got the client to patch, but now it isn't recognizing my license. Yes, I've logged in through settings and updated.

Moon Wizard
March 24th, 2017, 04:38
What does the launcher window say in the upper right corner? It should just say v3.2.3, not v3.2.3 FREE.

If it says FREE, then make sure that you put your license key you received from FG store (via e-mail, or also available in Order History on the Store) or from Steam (click on Fantasy Grounds in Steam Library, and select CD Key on the right).

If you are still having problems getting the version to update off of FREE, send a note to [email protected]

Regards,
JPG