PDA

View Full Version : Not receiving my subcription license key email. Help?



kapruitt85
November 17th, 2016, 02:33
I recently had a change of credit card, and tonight my ultimate subscription ran out. I repurchased a subscription with my new car, but it's been about an hour now, and I haven't received an email with the new subscription key. According to paypal, the payment went through. Can anyone offer assistance?

damned
November 17th, 2016, 02:59
Is your paypal email account the same as your forum email account? make sure you check that account....
send an email to [email protected] but it might be too late this evening....

Trenloe
November 17th, 2016, 03:24
https://www.fantasygrounds.com/forums/faq.php?faq=license_and_purchasing_issues#faq_sube mails