PDA

View Full Version : Steam not recognizes my Ultimate License



dantedoom
November 7th, 2016, 02:27
Hello!

I have a Desktop and a Notebook. In my Desktop everything is running smooth, but in my notebook when i try to connect in the Fantasy Grounds (via Steam) I see in the main screan the button: "Upgrade to Ultimate".

I dont know what is happening and why in my notebook Fantasy Grounds is not recognizing my Ultimate Licence.

Can anyone help?

P.S Sorry for my english, I'm from another coutry.

Zacchaeus
November 7th, 2016, 02:49
Hello!

I have a Desktop and a Notebook. In my Desktop everything is running smooth, but in my notebook when i try to connect in the Fantasy Grounds (via Steam) I see in the main screan the button: "Upgrade to Ultimate".

I dont know what is happening and why in my notebook Fantasy Grounds is not recognizing my Ultimate Licence.

Can anyone help?

P.S Sorry for my english, I'm from another coutry.

We are all from another country :D

Make sure your licence key username and password are correct in settings and then run an update.

dantedoom
November 7th, 2016, 03:17
We are all from another country :D

Make sure your licence key username and password are correct in settings and then run an update.

Already tried that... I went to my PC and its not working anymore too and I can't see ultimate version in the store history my ultimate upgrade!

P.S I can see it in my steam purchase history!

damned
November 7th, 2016, 03:45
The Steam keys will work with the install from either location.
Make sure you tick the Check Steam for DLC and have the Steam Client running.

dantedoom
November 7th, 2016, 04:02
The Steam keys will work with the install from either location.
Make sure you tick the Check Steam for DLC and have the Steam Client running.

Checked for both, still not working!

damned
November 7th, 2016, 04:12
exactly what happens please?

dantedoom
November 7th, 2016, 04:21
Ok. I wanna kill myself!!

I swapped the keys in the updater and now it's working!!:p

Sry for the stupidity!! And thanks for all the help!!

damned
November 7th, 2016, 04:47
All good - well done and thanks for updating :)