Cant reactivate my lic.

[jujuex]

username: jujuex

Account is under [email protected]

Every time I enter my lic under the "Activate Lic" button i get,"The license key entered is invalid." Either need help with my current lic. or need another issued to me.

[damned]

where are you getting your license from?
Store?
https://www.fantasygrounds.com/store/orders.xcp
Steam?

Where is this Activate License button you are using?

[jujuex]

This is a receipt for your order at fantasygrounds.com.
I just deleted my Lic key
------------------------------------------------------
Order id: 26056
Date: 23rd Jul 2014

Product listing
------------------------------------------------------
1 x Fantasy Grounds License ($39)

Total price: $39.00

Download links
------------------------------------------------------
Fantasy Grounds License:
https://www.fantasygrounds.com/store/download.php?productid=SWK01&orderid=26056&key=06c5677d501f5f4c83a4c147833f5a86

License activation codes
------------------------------------------------------
Fantasy Grounds License:

You can retrieve the installation packages for the products by visiting
the addresses listed above under "Download links". If the product
requires activation using a license key, use the codes listed above.

If you have questions or complaints about billing, please send them to
[email protected] at your earliest convenience. Billing issues can
only be resolved within 45 days of placing the order.

Thank you for shopping at fantasygrounds.com!

[jujuex]

When you start FG there is an "Activate Lic" button along the bottom of programs main menu.

[jujuex]

15272

[damned]

Ok - the license should be in the License Key field and should not contain any spaces before or after the code.
Its possible your IP address could have been firewalled (based on attacks from local IPs) so if you are still having issues please email the above AND your external/public IP to [email protected]

[jujuex]

Info sent :).

[Trenloe]

In capture2.png you've pasted the key twice. It should by 5 x 5 characters, i.e. VVVVV-WWWWW-XXXXX-YYYYY-ZZZZZ

[jujuex]

Awesome thanks for the help Trenloe. I was just copying and pasting the key from my e-receipt and didnt realize. Never had any trouble in the past though, but meh, it worked. Thanks again.