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RonS
April 20th, 2016, 11:52
I am a demo user and I have tried to connect to the host through both her external IP and through the alias. I'm using Windows 10. The problems are:

Connecting through the IP gives me "Could not connect to the host. Check the address and try again." error.
Connecting through the alias fails softly. Checking the console log shows me:

[20.04.2016 10:27:55] Runtime Notice: Resolving alias
[20.04.2016 10:28:16] Network Warning: Unable to update host alias data - connecting to host
[20.04.2016 10:28:16] Script Error: [string "scripts/LauncherProperties.lua"]:171: bad argument #1 to 'startClient' (string expected, got boolean)

I know that the players do not need port 1802 open, but it open nonetheless. UPnP is also active. FantasyGrounds is added as an exception to the firewall. I have no problems connecting to the FantasyGrounds website. I am also able to verify store purchases and the updater is working fine. Others have had no trouble connecting to the DM, only I am stuck.

I am from India and have dynamic IP allocation from my ISPs.

Will I need to buy a license for the program to work? I would be very grateful for any help.
CelineSSauve
April 20th, 2016, 12:15
Also, I'm the owner of the Ultimate Edition he's trying to connect to, and no one else is having issues.

So he should not require a license to connect to the game.
Zacchaeus
April 20th, 2016, 12:53
Could it be your ISP is blocking the connection? It sounds like the problem is at your end rather than the DMs.
RonS
April 20th, 2016, 12:58
Is there any way I can check that? I tried to ping and traceroute the DM's computer, and it stops at their ISP. I can post logs, if necessary.

EDIT: Here (with DNS resolving):
13801
damned
April 20th, 2016, 13:49
RonS - please send me a PM and I will troubleshoot this with you.
CelineSSauve
April 30th, 2016, 18:50
Any luck?
damned
May 1st, 2016, 10:25
Any luck?

AFAIK RonS hasnt made contact with me...
CelineSSauve
May 5th, 2016, 15:41
AFAIK RonS hasnt made contact with me...

Hmm... I shall give him a poke on Skype and Twitter and see if he does that.
Thanks again for the offer to troubleshoot.
RonS
May 14th, 2016, 15:07
Well damned did his damnedest and its all working perfectly! Thank you so very much for your help!
JohnD
May 14th, 2016, 15:38
For general knowledge it would be nice to know what the issue was.
damned
May 14th, 2016, 15:53
For general knowledge it would be nice to know what the issue was.

RonS IP Address (range) was blocked on Fantasy Grounds firewalls....