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Deviltrig
March 9th, 2016, 01:12
Hey guys!

I have one player who can't see any of my maps or any of my downloaded modules. It's only one of my players, the other four are not having any problems.

It is not they're web speed as the map never loads no matter how long it is open.

Does anyone have any advice? I have done everything I can think of.
Trenloe
March 9th, 2016, 01:16
Sounds like the player's cache has got corrupted or can't be written to disk.

1) Delete the player cache. The player should go to the "Join Game" screen and click the nuclear button in the top right.
2) Exit FG.
3) Then the player should run FG as Administrator: right-click on the FG startup icon and select "Run as Administrator" (this might be in a "More" sub-menu). Try to join your game as normal - see if the modules are available in the "Module Activation" screen.

See if that helps.
Mask_of_winter
March 9th, 2016, 01:16
https://www.fantasygrounds.com/forums/archive/index.php/t-24287.html
https://www.fantasygrounds.com/forums/showthread.php?24107-Maps-will-not-load-when-shared-by-the-DM
https://www.fantasygrounds.com/forums/showthread.php?24391-Had-a-player-not-able-to-see-maps-images
Deviltrig
March 20th, 2016, 01:53
Player tried to delete his cache. Received this error:

"Error during recursive delete
File C:/ProgramData/Fantasy Grounds//cache/Silruun/campaign.dat
Error: (5) Access is denied."

Any thoughts?
Trenloe
March 20th, 2016, 02:03
Player tried to delete his cache. Received this error:

"Error during recursive delete
File C:/ProgramData/Fantasy Grounds//cache/Silruun/campaign.dat
Error: (5) Access is denied."

Any thoughts?
I think this is the main issue you're having - FG can't store the data correctly as there are file access issues.

Three solutions are listed here: https://www.fantasygrounds.com/forums/showthread.php?28666-Release-v3-1-7&p=257920&viewfull=1#post257920