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View Full Version : Click on Settings and Fantasy Grounds went poof



Skillkoil
February 20th, 2016, 17:51
When I clicked on the settings button it said the uploader.exe was missing and closed down my fantasy grounds. I think this new patch has broken my FG.

Zacchaeus
February 20th, 2016, 19:40
For which ruleset does it go poof or does it go poof for any ruleset?

Trenloe
February 20th, 2016, 20:53
Check that your anti-virus application hasn't disabled/quarantined the FG updater FantasyGroundsUpdater.exe or updaterengine.exe. This has happened to a few users recently, especially if you have Norton as your AV.

Skillkoil
February 20th, 2016, 21:04
I'm using bitdefender and when I click it it asks me to allow FG to operate and I said yes then it crashed.

Moon Wizard
February 20th, 2016, 21:13
You can download the installer from the web site again, and run an update to repair any files.

If the files are being quarantined by your security software, this will still be an issue until you tell the security software to leave the FG programs alone. All FG programs are in the app data folder visible in installer or settings. (FantasyGrounds.exe, UpdaterEngine.exe, FantasyGroundsUpdater.exe)

Regards,
JPG