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View Full Version : had to wipe my comp now reinstalling fg and hit a snag



rabbedrabit
February 17th, 2016, 00:53
when im installing my fg with all the moduels i have bought i keep getting error during update check on PFRFGA03ChampionsRest.mod how do i by pass this adventure not needed at this time or correct the issue?

damned
February 17th, 2016, 01:09
Make sure that your

C:\programData\Fantasy Grounds folder has the right permissions.
Give Users the Write and Modify permissions.

Remove all the DLC from that folder (dont delete your saved campaigns etc - just the DLC content).

Check that Norton is not bloking the FGUpdater - same goes for whatever AV you are using.

Make sure that if you are on wireless that your connection is good. If you are getting packet loss it can cause this.

https://www.fg-con.com/wp-content/uploads/2016/01/permissions.gif

rabbedrabit
February 17th, 2016, 01:36
Ok gave permisions but still fails no moduels folder this is the first time instalation sence i did a full wipe on my comp

rabbedrabit
February 17th, 2016, 01:39
HandleFile
Unable to save file (modules/PFRPA03ChampionsRest.mod) to content vault.

this is the error message that pops up

damned
February 17th, 2016, 01:41
can you delete the content.dat.tmp and start again.

rabbedrabit
February 17th, 2016, 02:51
D3DX9_43.dll
FantasyGrounds
FantasygroundsUpdater
launcher.pak
patchnotes HTML DOC
patchnotes XML DOC
steam_api.dll
UpdaterEngine

these are the files i can see in the fantasy grounds folder
btw not using steam downloaded directly from fantasygrounds.com

damned
February 17th, 2016, 03:11
No worries.
You are looking in the Program file location rather than the Data location.
If you launch the Settings it will show you the path for both of these locations.
You can also click the folder icon on the main splash screen (I think that still works on the Mac)
On a Mac these paths are buried quite deep due to the wineskin wrapping....

Trenloe
February 17th, 2016, 04:23
Have you put your licence key in the settings screen before doing an update?

rabbedrabit
February 17th, 2016, 23:08
Have you put your licence key in the settings screen before doing an update?

no went to settings on the updater and entered my user name.
where do i find my licence key or am i going to have to search my emails and hope that i still have it

rabbedrabit
February 17th, 2016, 23:10
No worries.
You are looking in the Program file location rather than the Data location.
If you launch the Settings it will show you the path for both of these locations.
You can also click the folder icon on the main splash screen (I think that still works on the Mac)
On a Mac these paths are buried quite deep due to the wineskin wrapping....

sorry had to goto work last night and just got up
using win7 and i dont see the data path from the settings button on the updater

Trenloe
February 17th, 2016, 23:11
no went to settings on the updater and entered my user name.
where do i find my licence key or am i going to have to search my emails and hope that i still have it
Not having the license key is the issue.

Go to the FG store and click the "order history" link in the top right, then open the order entry where you bought the licence, the key will be there.

damned
February 17th, 2016, 23:11
If you bought on Steam Steam will have a copy. If you bought here Go to Store and Order History and you will find you details there.
https://www.fantasygrounds.com/store/orders.xcp

damned
February 17th, 2016, 23:15
So the path should be C:\ProgramData\Fantasy Grounds or type in %appdata% in the Explorer Search bar and either locate or make a Fantasy Grounds folder and copy that whole path into the Data folder section.
It will look something like this: C:\Users\damned\AppData\Roaming\Fantasy Grounds

rabbedrabit
February 17th, 2016, 23:18
Have you put your licence key in the settings screen before doing an update?


thankfully i did save that key
and yes that does appear to be the problem updater is working corrctly now

thanks for all your help
yours to damned
you can now close this or delete depending on how you do it im done with it

rabbedrabit