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View Full Version : Issue with Fantasy Grounds Updater



Overdog
January 23rd, 2016, 16:12
I just re-imaged my PC with Windows 7 and now I cant get the updater to finish. I keep getting this error

12802

I have reinstalled FGs several times and run it without and without admin privileges. I have no problem installing this on my other Windows 7 machine.

One other thing to note is I dont see FGS in my Add/Remove Programs folder either.

Zacchaeus
January 23rd, 2016, 16:31
This error is almost certainly related to incorrect information in your settings dialog. Open up your settings (from the initial splash screen) and make sure that your correct licence key is noted in the correct box and that you have also got the correct username and password for your FG account entered.

Overdog
January 23rd, 2016, 17:18
It was the license. I guess I put it wrong. Thanks.

Zacchaeus
January 23rd, 2016, 18:14
Jolly good, glad you got it fixed.