HandleFile - Unable to save file (modules/DD Basic Rules - DM.mod) to content vault.

[adambrown123]

Hello!
I am currently having an issue running this program for the first time. As I went through the process of setting up the key and where to save the information at specific areas of my hard drives, everything was going fine and dandy. When I went and pressed okay and it was going through the updates, i received an error like the one as the title says. To be more specific to what the actual updating thing shows you I will write it down below.

checking package 5E for updates
checking package 5E-addons for updates
updating modules/DD Basic Rules - DM.mod
error during update check

This is where my issue comes at hand and during that time another window pops up telling me:

"HandleFile
Unable to save file (modules/DD Basic Rules - DM.mod) to content vault."

At this point in time I have tried running different applications as administrator and making sure the firewall was not getting in the way, but no such luck with getting any farther. I do add though that when I asked my uncle who has the same version of me told me he was missing two things that I had in my "Fantasy Grounds Store Purchases". The following is shown below:
MY version: My uncles version:
3.5E 3.5E
4E 4E
5E 5E
5E-addons CoreRPG
CoreRPG FATECore
FATECore general-addons
general-addons Numenera
Numenera PFRPG
PFRPG
VortexGames

As you can see he does not have 5E-addons and VortexGames. He did purchase this through steam and got the four pack deal so I am assuming we both should have the same stuff purchased overall.
Any feedback at all to help me get the game running would be amazing and greatly appreciated!
Thanks,
Jedarah

[damned]

Welcome Jedarah

1. Did you change any of the default file paths/locations?
2. You have tried running the FantasyGrounds.exe as Administrator?
3. You have tried directly running FantasyGroundsUpdater.exe as Administrator?
4. Try deleting the following file(s) content.dat.tmp and content.dat from your Data Path

[adambrown123]

Hello damned,
To just go through your advice one by one:

1. I did at one point in time change it to a different file for my other hard-drive and did get the same result, so I switched it back to the other setting it first came up with, but with no result progressing.
2. I have tried running everything I could as administrator, but as well in my findings I did not get the file to update and came up with the same error.
3. Also tried running as administrator and to the same effect no results.
4. I could not find any files belonging to either or those names when searching for them. Possibly a slight clue to maybe something else is going wrong?
I do hope that what I have written will be of use. I also noticed you did not say anything in regards to me having more than my uncle as far as purchasing goes so I am assuming that has no effect to my update issues?
Thanks,
Jedarah

[Hand]

This is the Uncle here, :) We got it fixed, we just had to move his key to the License key field from the lite to full field. Those notes are a little confusing, but we got it sorted.

[damned]

well done guys.
The files for Step 4 (just in case) are usually in:
C:\ProgramData\Fantasy Grounds
or
%appdata%\Fantasy Grounds
which is something like: C:\Users\<username>\AppData\Roaming\Fantasy Grounds

And yeah - the license key is another possible cause!