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View Full Version : Connection Test Failure ATT Uverse



artlizardmlw
November 7th, 2015, 21:01
I've gone through 10 posts and tried everything and still cannot get port 1802 connected.
I enabled Fantasy Grounds in my Firewall.

I did log into the router and added Fantasy Grounds to port 1802.

Can someone PM me and help me walk through this?

I am really interested in coming over from Roll20 but this much trouble connecting may prevent us moving.

Thanks

damned
November 8th, 2015, 00:53
Hey mate - I cant do it just now but PM me your email address and Ill try and catch you later on this weekend and work thru it with you.

ddavison
November 8th, 2015, 02:09
I've gone through 10 posts and tried everything and still cannot get port 1802 connected.
I enabled Fantasy Grounds in my Firewall.

I did log into the router and added Fantasy Grounds to port 1802.

Can someone PM me and help me walk through this?

I am really interested in coming over from Roll20 but this much trouble connecting may prevent us moving.

Thanks

Hello artlizardmlw,

I use ATT Uverse as well.

1. Launch FG and click Create New Campaign and then click on the local IP address to reveal it.
2. Open your ATT Uverse logon (probably https://192.168.1.1 and log on)
3. Go to Settings > Firewall and choose Applications
4. In step 1 of that screen, select your computer you want to host the game.
5. In step 2 of that screen, click on Add a new user-defined application
6. ON the new screen that opens up give it a name, such as "Fantasy Grounds", set the Protocol to UDP and Port range from 1802 to 1802. Map to Host Port blank or set to 1802. Application Type set to blank
7. Once the app for Fantasy Grounds is set up, select Add to move it into the list of Hosted Applications for your computer in Step 1. Click Save and then retry the Test from FG.

artlizardmlw
November 8th, 2015, 03:38
I have an issue at step 3. On the Firewall tab I have:
Status, PAcket Filter, NAT/Gaming, IP Passthrough, and Firewall Advanced.

I did what you suggested in the NAT/Gaming tab, but still no go.

I do not have an Applications tab.

damned
November 8th, 2015, 04:29
artlizardmlw it should be TCP and not UDP in the port forward settings.
Ive just sent you an email too.

kwarner1986
November 8th, 2015, 19:54
This fixed it as I was having similar trouble. I might post a couple of screen shots for assistance.

PyrateMunkee
March 26th, 2017, 16:09
I know this thread is a year and a half old, but I'm having the exact same problem. Went through my Uverse router, allowed the app access (even tried allowing all apps, DMZplus, etc.) I turned my Windows firewall off, just in case, and still no go. It worked fine when I was on Comcast, but I recently switched to AT&T to save some money, and now Fantasy Grounds won't connect at all. (I haven't done anything with it for 6 months or so, and I updated everything to the current version. Running Ultimate edition, v.3.2.3.) I've rebooted my computer after making changes, the works. Any assistance on this would be helpful!

Trenloe
March 26th, 2017, 17:29
I know this thread is a year and a half old, but I'm having the exact same problem. Went through my Uverse router, allowed the app access (even tried allowing all apps, DMZplus, etc.) I turned my Windows firewall off, just in case, and still no go. It worked fine when I was on Comcast, but I recently switched to AT&T to save some money, and now Fantasy Grounds won't connect at all. (I haven't done anything with it for 6 months or so, and I updated everything to the current version. Running Ultimate edition, v.3.2.3.) I've rebooted my computer after making changes, the works. Any assistance on this would be helpful!
Welcome to the FG forums. Sorry you're having issues with your new internet provider.

I'd recommend double-checking the port forwarding - find your router here: https://portforward.com/router.htm Make sure you have TCP port 1802 forwarded to the IP address of your FG computer. You may need to reboot your router just to make sure it's reading the port forwarding.

If you still get a failed connection test, run the following command in a command prompt and report back the first 4 hops here: tracert 8.8.8.8

ddavison
March 26th, 2017, 21:18
I had ATT Uverse previously and I believe there was also a router firewall setting that blocked peer-to-peer applications. I believe I had to turn that off before it worked.

PyrateMunkee
March 27th, 2017, 03:35
Perhaps I was just tired from working all night. When I woke up, I deleted my Firewall rules and recreated them, and PRESTO! I was able to connect! Thanks everyone for the help!

gborogamemaster
July 3rd, 2017, 19:56
I would like to update this post with my own experience with FF on Uverse. I will take the instructions from above and update them with what worked for me and add some clarity

1. Launch FG and click Create New Campaign and then click on the local IP address to reveal it.
2. Open your ATT Uverse logon (probably https://192.168.1.254 in my case)
3. Go to Settings > Firewall and choose NAT/Gaming
My screen looks like this
19685

4. Select Custom Services (marked on the screen cap)
6. ON the new screen that opens up give it a name, such as "Fantasy Grounds", set the Protocol to TCP/UDP and Port range from 1802 to 1802. Map to Host Port blank or set to 1802.
7. Select Add
8. Select Return to NAT/Gaming
9. Select your Fantasy Ground service from the "Service" drop down list
10 Select your computer from "Needed by Device"
11. Select Add
7. In Fantasy Grounds run the connection test

I hope this helps.

Gwydion
July 6th, 2017, 13:54
I would like to update this post with my own experience with FF on Uverse. I will take the instructions from above and update them with what worked for me and add some clarity

1. Launch FG and click Create New Campaign and then click on the local IP address to reveal it.
2. Open your ATT Uverse logon (probably https://192.168.1.254 in my case)
3. Go to Settings > Firewall and choose NAT/Gaming
My screen looks like this
19685

4. Select Custom Services (marked on the screen cap)
6. ON the new screen that opens up give it a name, such as "Fantasy Grounds", set the Protocol to TCP/UDP and Port range from 1802 to 1802. Map to Host Port blank or set to 1802.
7. Select Add
8. Select Return to NAT/Gaming
9. Select your Fantasy Ground service from the "Service" drop down list
10 Select your computer from "Needed by Device"
11. Select Add
7. In Fantasy Grounds run the connection test

I hope this helps.

Thanks for sharing with everyone and welcome to the forum!

zen2000
August 19th, 2017, 19:57
Hey DDavision,
As of 8/19/17 these Uverse instructions still work. I even have one of their "newer" routers. Thanks! This was very frustrating to troubleshoot before I found these instructions.

LordEntrails
August 20th, 2017, 02:44
Welcome tot he forums zen2000 :)

Glad you found what you need. If ever you have problems and can't find a solution by searching the forums, just ask. Someone will be glad to help out :)

Lazy
March 19th, 2019, 06:00
I have the AT&T U-VERSE NVG599 and tired everything with no luck any help will be much appreciated.

LordEntrails
March 19th, 2019, 06:19
I have the AT&T U-VERSE NVG599 and tired everything with no luck any help will be much appreciated.
Everything is a whole lot yet actually doesn't tell us anything useful that we can use to help you. Did you try the instructions in post #3? What errors or problems did you encounter?

Did you try the instruction in post #11? What errors or problems?

Have you read the instruction in the following post? What are the results of the questions asked in that post? https://www.fantasygrounds.com/forums/showthread.php?47051-Fantasy-Grounds-Connections-Explained