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Awhole
September 1st, 2015, 10:37
Please help. We had to cancel our session last night because i could not update to the latest version.
This is what I did to try and rectify the problem already and it has not worked.

1. At least 6 times clicked the update button and it constantly upgrades to version 3.1.13
2. from the entry screen i went to settings and then went to store purchases and checked update 3 times
3. finally as last resort uninstalled fantasy grounds and this did not work.

Please guide me.

Thank you

damned
September 1st, 2015, 13:14
Hey Awhole!

Did you install to a custom location? If so install to the default location if you are having issues.
The next thing to try is to run the updater as Administrator.

Valarian
September 1st, 2015, 15:40
The updater version is 3.0.13, but the version displayed at the top right of the launcher is 3.1.2. Is the launcher showing 3.0.13?

Awhole
September 1st, 2015, 20:46
Thank you for the suggestions. I did install it in default location but i dont know how to run updater as administrator. Can you tell me how?
Thank you

Awhole
September 1st, 2015, 20:47
launcher shows 3.0.13 but version shows 3.1.1

Callum
September 1st, 2015, 20:56
Thank you for the suggestions. I did install it in default location but i dont know how to run updater as administrator. Can you tell me how?
Thank you

If you right click on the .exe file, you should get a menu that has this as an option.

Awhole
September 1st, 2015, 21:18
that did not work either. Does any one else have suggestions?

Awhole
September 1st, 2015, 23:25
does any one know who i could get to help?

Trenloe
September 2nd, 2015, 01:13
Please attach a screenshot of your settings window (remove the licence key before doing the screenshot).