PDA

View Full Version : update available, now my licence dosent work



flashingturtle
July 24th, 2015, 22:28
Hi there, i loaded Fantasy Grounds and the check for updates button was red so i updated, now i see the activate licence and buy a license buttons and my old licence key isn't having any effect.

I also have the complete players core handbook and its not appearing in my modules anymore even though my user name and password are in the settings and I'm logged onto the forums.

Any help would be appreciated as I'm due to start my first game next week!! :)

Thanks

Moon Wizard
July 24th, 2015, 22:35
Can you please send a screenshot of your Settings screen to [email protected]?
(Don't post in the forums, since it has your license key. )

Please reference this thread.

My guess is that your license key was not entered correctly, or you cancelled your subscription.

Regards,
JPG

flashingturtle
July 24th, 2015, 22:50
ok i will thanks

ddavison
July 24th, 2015, 23:16
ok i will thanks

Reply sent.