View Full Version : Emails to Gmail temporarily delayed

July 6th, 2015, 01:04
We just noticed that the gmail servers are placing mail from our server on delay mode as an anti-spam feature. This was triggered by our recent newsletter, which exceeded some preset threshold of mail from one server to total Gmail users in a limited amount of time. We expect that the mail should still arrive; however, we don't yet know how long the mail will take to reach you.

Any purchases you make from us, other than subscriptions, should show up instantly in your Store | Order History page. Any subs might be affected and you may not get your subscription license key right away. If you need this right away, please feel free to send an email to [email protected] and supply the email address you use for your Paypal account. We will get that sent out to you right away. Since the support emails traverse a slightly different route, these are not getting delayed as far as we can tell. Thanks for your patience. We will work to remedy this situation so it doesn't happen again in the future.