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erikkustrife
June 27th, 2015, 15:26
So i was going to buy a Ult-sub for fantasy grounds and i entered the card info like usual but then i never had the chance to enter a email or anything like that, then i noticed that it actually sent though paypal a service i dont use but my gf whose card i used does. Now i logged onto her pay pal and her email and all i have is a confirmation letter saying hey you paid for it, i didnt see anything to click or any keys to put in for my account and i dont know what to do to get it to apply to my account :(

Moon Wizard
June 27th, 2015, 16:25
The subscription key goes to the e-mail associated with the Paypal account when setting up a subscription. You will want to check your Spam folder to make sure that the license key has not gotten trapped there.

If you are still having problems locating, send an e-mail to [email protected]; and Doug will respond when he gets a minute. Response times on the weekend are a little slower, but we typically respond within a day.

Regards,
JPG