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kalannar
April 19th, 2015, 19:50
I have fantasy grounds installed on a hp laptop running windows 7. It has been running fine then during a play session the program crashed. Now when I double click on it, the program will not start. I have tried to uninstall and remove all folders and reinstall. I have tried to run as administrator but it will not start up. Here is the error in the event viewer:

Faulting application name: FantasyGrounds.exe, version: 0.0.0.0, time stamp: 0x55202bbb
Faulting module name: ntdll.dll, version: 6.1.7601.18247, time stamp: 0x521ea8e7
Exception code: 0xc0000374
Fault offset: 0x000ce753
Faulting process id: 0x354
Faulting application start time: 0x01d07ad1084f5900
Faulting application path: C:\Program Files (x86)\Fantasy Grounds II\FantasyGrounds.exe
Faulting module path: C:\Windows\SysWOW64\ntdll.dll
Report Id: 46047f29-e6c4-11e4-be9e-2c41385c4431

Any help would be appreciated. Thank you.

kalannar
April 19th, 2015, 20:53
I got the program to run but now it says it cannot create the cache directory. I made sure the app directory was not read only and ran fantasy grounds in admin but gives error. When it tries to create the directory it places a weird set up characters at the end of it like XR_tr`1. Also when i hit update it fails to write over the 3.5 magic module.

Trenloe
April 19th, 2015, 21:17
Some of the info/solutions in this thread might help: https://www.fantasygrounds.com/forums/showthread.php?23827-Error-installing-base-modules-new-install