WolfStar76
July 22nd, 2014, 19:24
I know there's a sticky thread for showing FG love - but, I wanted to take a moment to call out a special and specific thank you to the fine folks of SmiteWorks.
I was a pretty early adopter - buying in shortly after FG launched - I seem to recall my original version being 1.05 or something similar. I was posting around here in the forums for support from time to time - I was heavily invested.
Alas, time marches on, my friends and I would wax and wane on playing D&D. I got married, had kids, couldn't DM as much.
We poked at 4E a little bit with FGII, and it was okay, but we couldn't really get a group together regularly.
Today I saw that we're now up to FGIII. I thought for sure that my key would be expired by now - but lo and behold, I'm still fully able to use my full license.
Honestly - I'd have grumbled, but not been surprised to learn I needed to buy a new copy. I'd have given the current trial a spin, and would have polled my friends to see if we want to get back into this. If they did - I'd have probably pushed for an Ultimate Licence to keep things simple.
But instead I find that my years-old licence keys (at LEAST 8 years old judging by the file date on my license text file) still work. Instead, I'll be able to spend some $$ in the store for tokens or other items if my group gets back together. That's FANTASTIC customer service - and it really delivers on the value.
Thank you, everyone.
[EDIT] Well, judging by my join date it's been over a DECADE since I bought in. Even more impressive. Thank you, Smiteworks!
I was a pretty early adopter - buying in shortly after FG launched - I seem to recall my original version being 1.05 or something similar. I was posting around here in the forums for support from time to time - I was heavily invested.
Alas, time marches on, my friends and I would wax and wane on playing D&D. I got married, had kids, couldn't DM as much.
We poked at 4E a little bit with FGII, and it was okay, but we couldn't really get a group together regularly.
Today I saw that we're now up to FGIII. I thought for sure that my key would be expired by now - but lo and behold, I'm still fully able to use my full license.
Honestly - I'd have grumbled, but not been surprised to learn I needed to buy a new copy. I'd have given the current trial a spin, and would have polled my friends to see if we want to get back into this. If they did - I'd have probably pushed for an Ultimate Licence to keep things simple.
But instead I find that my years-old licence keys (at LEAST 8 years old judging by the file date on my license text file) still work. Instead, I'll be able to spend some $$ in the store for tokens or other items if my group gets back together. That's FANTASTIC customer service - and it really delivers on the value.
Thank you, everyone.
[EDIT] Well, judging by my join date it's been over a DECADE since I bought in. Even more impressive. Thank you, Smiteworks!