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Vackipleur
April 16th, 2014, 11:14
Hi,

I've recently bought FG and C&C on RPGNow and I'm wondering if I have an updated C&C ruleset.

According to his post by Trenloe (https://www.fantasygrounds.com/forums/showthread.php?20364-Combat-Tracker-Issue&p=167017&viewfull=1#post167017), normally I must have a 3.0.2 (or maybe 3.0.3 now) version but I've still a 2.0 version.
I can't update the ruleset via the Settings panel because C&C doesn't appear...

Is it normal or I've missed something ?

http://nsa34.casimages.com/img/2014/04/16/mini_140416121925841596.jpg (http://www.casimages.com/img.php?i=140416121925841596.jpg)

http://nsa34.casimages.com/img/2014/04/16/mini_140416121956937774.jpg (http://www.casimages.com/img.php?i=140416121956937774.jpg)

Trenloe
April 16th, 2014, 16:16
You need to email [email protected] with the details of your RPGNow order and your Fantasy Grounds website account so they can add the C&C product to your ID.

Vackipleur
April 16th, 2014, 20:44
Hi Trenloe,

Thanks for your advice. I've sent an e-mail just now.
So wait and see...

damned
April 16th, 2014, 23:40
Welcome Vackipleur!
Make sure you check out FG Con too :)

dulux-oz
April 17th, 2014, 04:17
Welcome Vackipleur!
Make sure you check out FG Con too :)

Not to mention the Tutorial Videos on the Wiki (or directly from my sig, below) :p

And Welcome!

(This "Shameless Tutorial Video Plug" ™ brought to you by Dulux-Oz's Shameless Tutorial Video Plugs, Inc, a division of Dulux-Oz's Shameless Plugs for Fantasy Grounds)

dberkompas
April 17th, 2014, 17:49
Dulux-Oz,

Spent a month in Brisbane years ago working with your Special Forces.

I have fond memories of VB & 4X.

I swear they must put analgesics (aspirin?) in the beer, because I never woke up with a headache.

I remember pulling out my Zippo lighter to light a smoke, and the natives went crazy over it.

What was that all about?


BoomerET

dulux-oz
April 18th, 2014, 05:01
I have fond memories of VB & 4X.

As do all Ozzies - for those not from Down-Under, VB & 4X are two brands of Ozzie Beer - which is interesting, because I believe that a popular prophylactic in the States also goes by the name 4X, and the advertising slogan for the beer goes "I can feel a 4X coming on."


I swear they must put analgesics (aspirin?) in the beer, because I never woke up with a headache.

Nah, you either:

Didn't drink enough, or
Simply slept right through the hangover - a common occurrence for those who are not native - see my Blog post "A Confusing Country".



I remember pulling out my Zippo lighter to light a smoke, and the natives went crazy over it.

What was that all about?

Well, if it was years ago it was probably because Zippos were unknown at the time - they didn't really make it to our shores till the mid 90's - I had one when I still smoked when I was in the Army Reserves back in the 80's (I had the Regimental Badge etched into it), but I had to order it in especially from the States. Back then owning a Zippo was a real sign of... I don't know... sophistication, or something. :p

Vackipleur
April 18th, 2014, 13:39
Great !

And for my issue ? Generally, how much times we need to wait before to get an answer from support ? (am just waiting since 48 hours and week-end is coming (with a bank holiday...))

damned
April 18th, 2014, 13:47
Hey Vackipleur,
Normally 24hrs but something may have happened to your email (spam filter etc) or the guys might be back logged.
Try resending the email...

regards
Damian

Vackipleur
April 18th, 2014, 14:00
Ok, e-mail sent again...

Trenloe
April 18th, 2014, 14:57
Ok, e-mail sent again...
And check your junk/spam email folder as a reply may go there.

Vackipleur
April 18th, 2014, 18:46
Of course, dear Trenloe: always check the junk/spam folder !

I've received an e-mail from Doug Davison. Normally, my issue will be solved under 24 hours.

Vackipleur
April 20th, 2014, 10:15
Ah great !
Update is now working and the ruleset is beautiful. Now I can really work on my campaign :)

Thank you very much to the support and you, friends, for your advice!

Edit: and if your RPGNow account settings doesn't use the same email address as the FG Forum account, use this page: https://www.fantasygrounds.com/store/registerproduct.xcp