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Sylor
March 17th, 2013, 17:25
I just Upgraded From Lite to Full and tried to update the system. I have now Encountered two problems.

The First is that when updating i get the error : HandleFile: Unable to Save File (extensions/Dungeon Theme.exe)

The second is when I go to the email that FantasyGrounds sent me the upgrader is telling me that its not compatible with my computer because its 64 bit.

An answer to one or both of these problems would be awesome.

Thanks.

Griogre
March 19th, 2013, 08:45
Try e-mailing [email protected] if you are still having problems.

torsmashor13
March 19th, 2013, 15:44
Hey Sylor, I just upgraded and had the same problem as issue number two, where it says it isn't compatible. I figured it out though by:

1. Opening Fantasy Grounds
2. Click Settings
3. In the empty Upgrade Key box, put the key that was emailed to you in that box.
4. Click Upgrade.

This upgraded my program with no issue. The creators need to make this more clear and need to simplify this process. Hope it works! :)