View Full Version : Lost CoC Ruleset, sry

October 10th, 2012, 18:31

I bought FG and the CoC ruleset back on 2009 and had no problem to reinstall both products again using the link you provided with my confirmation order, until a few days ago; suddenly my Previous Order History gone blank and the previous working link now shows a nice "not permitted" message.:eek:

My Order ID was 10119. Is there any chance to get it back? please?:(

If this is not the right place to ask for it, please accept my apologies.

Thanks in advance for your help

October 10th, 2012, 18:32
It should be in your order history in the Store page. The link's moved to the top of the page.

October 10th, 2012, 18:51
thanks for your reply Valarian;

As i said before, it appears to be empty. This is what it says:

Order history

You have not completed any purchases.

Moon Wizard
October 10th, 2012, 21:14
I have reset your available downloads for that product.


October 12th, 2012, 01:34
thanks for your help moon_wizard, but still no luck :(

Do i have to buy it again?:cry:

October 12th, 2012, 02:15

The link from your original email should work again now if you try that again now. The Order History page is showing blank because the order isn't linked to your forum account and was purchased separately under a different email address. If you send me the original order receipt or if you reply from your other address to the email I just sent, I can link those all up for you.



October 12th, 2012, 02:25
reply mail sent Doug;

:o please accept my apologies as it seems it was my fault

thanks again for your help

-Mr Scrooge

October 12th, 2012, 02:40
Solved thanks to Doug

Great support. :cool: