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View Full Version : Need help with license



markem
January 17th, 2012, 04:24
Way back in 2009 I bought Fantasy Grounds II. I've changed computers several times but had backed up my software to external hard drives. Now I want to re-install the program but can't find my e-mail message with my license in it. Found the one for the message boards - but not the program. Can someone from tech support e-mail me with the information?

Trenloe
January 17th, 2012, 04:43
If you're logging into the Fantasy Grounds site with the same user ID you used back when you bought the software, you may see a small link "Order History" right at the bottom of the store page (above the PayPal image). You can get your licence number from there.

If not, you should email [email protected] with your details and they should be able to help you. This will probably be quicker than posting here - although the Smiteworks people are usually pretty good about monitoring the forum.

markem
January 17th, 2012, 04:48
My order must be very old indeed - nothing shows up above the paypal stuff. :-)

I am really a dope tonight (really tired too) - I didn't read the "Before you post" where it clearly states what to do. Sorry folks! :-/

Mark