I am at a loss on the connection test

**blueknight122** · October 18th, 2018, 12:51

I'm a new user who just came to FG from Roll 20 bought the ultimate License to try and make things simple on my new players and I know nothing about Port forwarding. I have tried finding the answer on my own through many youtube videos and forums and I am missing something because the connection test always fails. I'm completely lost when it comes to networking so I'm not sure if I'm just missing something. Any help would be appreciated. I'm not closed to the vpn option that I've seen would just like to try the port 1802 option for my players first so they don't have to download anything extra (zero tier)

**Nylanfs** · October 18th, 2018, 13:47

Welcome to the forums and FG Community.

This website will help with Portforwarding steps.
https://portforward.com/

It may turn out depending on location that you have to use a VPN till the Unity version comes out because of ISP's switching to IPv6 addresses.

**blueknight122** · October 18th, 2018, 14:07

I appreciate the reply. I did try the portforward.com and I'm having no success thank you for the response though. Ill have to look at the release time for the unity version

**Trenloe** · October 18th, 2018, 14:13

Welcome to the forums blueknight122, sorry you're having issues.

A couple of things to try:
1) From a command prompt type tracert 8.8.8.8 and post the results here - this will help us identify your network architecture.
2) Make sure your network connection on the GM computer is set to private.
3) Make sure that whatever security/Anti-virus software you run on your computer is set to allow TCP port 1802 communication and also to allow FantasyGrounds.exe to access the network.

**blueknight122** · October 18th, 2018, 15:06

Originally Posted by Trenloe

Welcome to the forums blueknight122, sorry you're having issues.

A couple of things to try:
1) From a command prompt type tracert 8.8.8.8 and post the results here - this will help us identify your network architecture.
2) Make sure your network connection on the GM computer is set to private.
3) Make sure that whatever security/Anti-virus software you run on your computer is set to allow TCP port 1802 communication and also to allow FantasyGrounds.exe to access the network.

Microsoft Windows [Version 10.0.17134.345]
(c) 2018 Microsoft Corporation. All rights reserved.

C:\Users\outca>tracert 8.8.8.8

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 3 ms 8 ms 6 ms FBI-SURVEILLANC [192.168.1.1]
2 14 ms 17 ms 16 ms 10.145.36.1
3 21 ms 22 ms 16 ms 172.30.4.37
4 32 ms 21 ms 30 ms po10.demia001cr1.mchsi.com [68.66.73.253]
5 38 ms 26 ms 27 ms po13.chgil001cr1.mchsi.com [68.66.72.41]
6 23 ms 37 ms 27 ms po10.chgil001er1.mchsi.com [68.66.73.122]
7 25 ms 26 ms 82 ms 72.14.215.212
8 21 ms 30 ms 23 ms 108.170.243.193
9 26 ms 27 ms 23 ms 72.14.236.65
10 30 ms 26 ms 49 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.

C:\Users\outca>9bee8941b5c8512a

Thank you for the reply that is what shows when i did the cmd. network settings are set to private just changed it felt like an idiot for missing that. but still getting failure on the connection test.

**Trenloe** · October 18th, 2018, 16:12

Hops 2 and 3 on that tracert are internal IP addresses. So it looks like your ISP is sharing public IP addresses (quite common now).

You have a couple of options:
1) ring your ISP and see if they can setup port forwarding for you. Say you need TCP port 1802 forwarding for peer to peer gaming. They may or may not be able to do it.
2) use a VPN solution that us known to work with Fantasy Grounds. See info here: https://www.fantasygrounds.com/forum...d-Alternatives

**blueknight122** · October 18th, 2018, 19:25

Thank you for the help it does look like I’ll have to use a vpn thanks to my isp not able to assist me with that.

**Wahala** · October 18th, 2018, 21:42

Hi all,

I'm having the same issue as Blueknight and also googled the hell out of this issue. Maybe someone can help me.

Below is the info when i run tracert 8.8.8.8

Microsoft Windows [Version 6.3.9600]
(c) 2013 Microsoft Corporation. All rights reserved.

C:\Users\Wahala>tracert 8.8.8.8

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.1.1
2 1 ms 1 ms 1 ms 192.168.0.1
3 * * * Request timed out.
4 11 ms 13 ms 9 ms ip-86-49-1-113.net.upcbroadband.cz [86.49.1.113]

5 13 ms 14 ms 13 ms cz-prg01a-ra4-vla2109.net.upc.cz [84.116.221.37]

6 12 ms 16 ms 11 ms cz-prg02b-ri1-ae0-0.aorta.net [84.116.136.169]
7 125 ms 13 ms 17 ms 213.46.180.74
8 14 ms 13 ms 14 ms 108.170.245.49
9 14 ms 13 ms 13 ms 108.170.237.193
10 15 ms 14 ms 11 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete.

I also have screenshot of every step i have taken in my firewall and router if that would be helpful.

I'd really appreciate any help I can get.

Thank you.

**Zacchaeus** · October 18th, 2018, 22:05

It looks like you have a separate router and modem (the first 2 hops are internal IP addresses) so you would need to chain your port forwarding from one to the other and then to your computer.

**Wahala** · October 18th, 2018, 23:13

Hi Zacchareus, thank you for your help.
I ´opened´ the port on router 192.168.1.1, so I'm guessing i would need to do the exact same thing on 192.168.0.1? (it requires a password, so will have to get that from the house owner)
When I ´open´ the port on that router I will have to enter an i.p. at some point, which i.p. would that be?

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