5E Product Walkthrough Playlist
  1. #1

    Players constantly crashing, pictures not loading, books crashing games/ not loading.

    Okay so I have been playing fantasy grounds for a while now, my players are on the 3rd campaign. I haven't said anything because I figured it would work its self out eventually. Anyway as the title suggest my group crashes when they try and load a book from time to time. When they add a character picture and then they get run time / crashing errors. Whenever I load maps the players can't see them. SEVERAL deadpool errors. ATM people can't open SCA book because they instantly crash.... I mean I would understand if its like 1 person having issues sometimes a computer has issues. However it is literally my entire group constantly crashing, freezing, and not loading.... is there another post about this? Is there a fix? IS THERE GOING TO BE A FIX? like I said 3rd campaign so we are going on a year and a half now?!

  2. #2
    Trenloe's Avatar
    Join Date
    May 2011
    Location
    Colorado, USA
    Posts
    33,408
    This is classic behaviour of there being too much shared to the players.

    The FG application is currently 32-bit, so it is limited to about 3.5GB of memory - even if the computer has much more memory. You'll see issues once the memory use of the fantasygrounds.exe process gets above 3 GB.

    The player client is not as efficient at handling material as the GM side, so you have to be careful not to over share anything.

    - Don't share any GM library modules with players.
    - Keep shared images/maps to 2048x2048 pixels or less.
    - Don't have lots of shared tokens.
    - Don't have lots of images/maps shared - if you no longer need them, unshare them.
    Private Messages: My inbox is forever filling up with PMs. Please don't send me PMs unless they are actually private/personal messages. General FG questions should be asked in the forums - don't be afraid, the FG community don't bite and you're giving everyone the chance to respond and learn!

  3. #3
    LordEntrails's Avatar
    Join Date
    May 2015
    Location
    -7 UTC
    Posts
    17,267
    Blog Entries
    9
    You can open your campaign when your players are not connected, go to your image list and click the button that says "All" it will then toggle to "Shared" and you can then go through that list and share all the old stuff you no longer need shared. If your players still have problems after that, have them clear their player cache (from the launch screen), that will force them to re-download from you so make sure you don't have too much shared and that they connect one at a time.

    Problems? See; How to Report Issues, Bugs & Problems
    On Licensing & Distributing Community Content
    Community Contributions: Gemstones, 5E Quick Ref Decal, Adventure Module Creation, Dungeon Trinkets, Balance Disturbed, Dungeon Room Descriptions
    Note, I am not a SmiteWorks employee or representative, I'm just a user like you.

  4. #4
    Zacchaeus's Avatar
    Join Date
    Dec 2014
    Location
    Scotland
    Posts
    20,824
    Just to clarify what LE is saying above. Go through the list and unshare old images that are no longer needed (especially maps). Additionally once you have tidied up your campaign then have your players nuke their cache before they rejoin your cleaned up campaign.
    If there is something that you would like to see in Fantasy Grounds that isn't currently part of the software or if there is something you think would improve a ruleset then add your idea here https://www.fantasygrounds.com/featu...rerequests.php

  5. #5

    Join Date
    Jun 2013
    Location
    Isanti, MN
    Posts
    2,922
    Also, for the future, create adventures as modules and open them while the players are involved with the adventure, then close the module when they're done. This will automatically remove anything from that adventure module from the player's cache and keep your campaign "tidied up" as you go.

Thread Information

Users Browsing this Thread

There are currently 1 users browsing this thread. (0 members and 1 guests)

Bookmarks

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
FG Spreadshirt Swag

Log in

Log in