Problem - looking for help (reinstall)

**Ghuulk** · April 21st, 2018, 03:05

Hey folks,

So, my laptop motherboard fried. Got a new one. The techs were able to recover the hard drive on the original and transfer all the data to the new one. So, I re-install everything, get Fantasy Ground back... only, it appears that I when I spin up Fantasy grounds it is only loading up the basic version, and all the data from the campaign we had going previously is gone. Any ideas?

**Moon Wizard** · April 21st, 2018, 03:09

Make sure that you enter your License Key and your FG Login in the FG Settings; and then run a new Update.

Cheers,
JPG

**damned** · April 21st, 2018, 05:00

Find your fantasy grounds folder and copy the campaigns folder over to the new campaigns folder.

**Ghuulk** · April 21st, 2018, 15:52

Question - where can I confirm my License Key? Is there somewhere I can look i up via Fantasy Grounds? I checked it on Steam, but it doesnt look right.

**Ghuulk** · April 21st, 2018, 15:53

Thanks! I have been looking, but can't find it. Any idea what the usual path is?

**damned** · April 21st, 2018, 16:02

On Steam it will be your CD Key.
If bought here it should be here: https://www.fantasygrounds.com/store/orders.xcp

For the path - search your HDD for 5e.pak and you should find the old and new locations.

**Ghuulk** · April 24th, 2018, 00:22

All - with apologies for delay in following up on this (was called away by work), I just wanted to let folks know that the help they provided was useful and, with the assistance of a friend a wee bit more savy than I am, I was able to get everything back up and running.

Thanks to all who provided guidance. Very useful.

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