FG Knowledge Base - Firewalls

[ddavison]

Hello Aracon,

This normally means that the port forward settings are not set properly on the router. Can you send a screenshot of the FG connection test screen with the local IP address shown and of your router's port forward config screen? You can email it to [email protected]

-Doug

[maratanza]

Good evening, everyone. I'm afraid i too need assistance getting this port foward thing working. i am new to FG, but i have been reading this thread and thought i had the correct info for my router....i am wrong. i have a netgear routher and i logged into it to open the port 1802, but i dont think im using the correct ip address? i found 192.168.0.100 but had no luck. i tried 192.168.0.49 also. this is my first adventure into port fowarding and firewalls. Thanks for the assistance.

[maratanza]

ive used the internal ip address shown on the FG connection test to open a port on my router. i have reset the router. i went into mcafee to open port 1802. still no luck.

[Aracon]

Get ahold of “Damned” he rocks on fixing stuff.

[maratanza]

Thank you sir. I will do that.

[damned]

maratanza please open a cmd prompt and type: tracert 8.8.8.8 and post the results please

[maratanza]

Good morning from kentucky, and thank you for the assistance


C:\Users\david>tracert 8.8.8.8

Tracing route to google-public-dns-a.google.com [8.8.8.8]
over a maximum of 30 hops:

1 74 ms 3 ms 1 ms 192.168.0.1
2 10 ms 10 ms 10 ms 142.254.146.21
3 11 ms 10 ms 11 ms be59.evvninas02h.midwest.rr.com [74.128.6.101]
4 22 ms 21 ms 22 ms be27.lsvmkyzo01r.midwest.rr.com [65.29.30.38]
5 * 33 ms 30 ms be24.clmkohpe01r.midwest.rr.com [65.189.140.162]
6 37 ms 37 ms 40 ms bu-ether15.chctilwc00w-bcr00.tbone.rr.com [66.109.6.68]
7 41 ms 37 ms 38 ms bu-ether11.chcgildt87w-bcr00.tbone.rr.com [66.109.6.20]
8 35 ms 37 ms 34 ms 0.ae1.pr1.chi10.tbone.rr.com [107.14.17.194]
9 51 ms 38 ms 35 ms ix-ae-27-0.tcore2.CT8-Chicago.as6453.net [64.86.79.97]
10 35 ms 37 ms 34 ms 72.14.219.82
11 * * * Request timed out.
12 37 ms 35 ms 34 ms 216.239.47.219
13 34 ms 38 ms 38 ms google-public-dns-a.google.com [8.8.8.8]

Trace complete

[damned]

log onto your router 192.168.0.1 and create a Port Forward rule for TCP 1802 to forward to your computers LAN IP (possibly 192.168.0.49? based on your earlier post) on TCP 1802
Make sure that in Windows Network and Sharing Center your network shows Private Network

[ddavison]

If you have a screenshot (Alt+Printscreen) of your FG Connection Test screen with your Internal IP address shown and another screenshot of your router's port forward config screen, we can usually spot what you'll need to adjust. You can email those to us at [email protected] or save the images and post them up here as well.

[maratanza]

Thanks for the responses. As soon as I get home this evening i'll do everything you guys are asking. I've never even heard of port forward until a couple days ago. I am definitely a dinosaur.