Connection Test Failure

[Zacchaeus]

Local IP is the IP address of your computer; Start and end port is 1802; Protocol is TCP; and status active.

[KillerRabbit]

Thanks !

[FrauKleinert]

Hi Friends,

I just purchased the Ultimate License and I just can't get the Connection Test running. It always says: Failure. I have a static ip address and opened port 1802. Still failure.

[Myrdin Potter]

Hi Friends,

I just purchased the Ultimate License and I just can't get the Connection Test running. It always says: Failure. I have a static ip address and opened port 1802. Still failure.

If you give us a little more detail, like what router and where you are (IP you use), we can help more directly.

Posting the results of a trace route also helps so we can see how many devices there are between you and the internet.

Common issues are firewall blocking the port, connection set to public instead of private, port opened but not directed to the right internal IP address and internet providers that actually share connections so you really do not have control over it.

[LordEntrails]

Hi Friends,

I just purchased the Ultimate License and I just can't get the Connection Test running. It always says: Failure. I have a static ip address and opened port 1802. Still failure.

Welcome to the FG and the forums FrauKleinert.

A couple of things to check;
- Verify your network connection is set to private (home or work, not public)
- Make sure your A/V and firewalls have an exception set for FG
- You might have to port forward port 1802, not just open it. And if you have a modem and router (or multiple devices), you will have to forward from A to B to your PC.
- Is the external IP that FG reports the same one that your modem reports?
- Make sure you are using IPv4 and not IPv6

You can run tracert 8.8.8.8 from a command prompt and post the first ten lines and we can advise more.

[FrauKleinert]

Hi!

Thanks for the welcome. I use a Speedport

Connection is set to private.
A/V and Firewalls have FG as exception activated
I'm sure I made a port forward. TCP 1802-1802 1802-1802 (and set to my PC)

tracert throws this at me:

1 5 ms 1 ms 2 ms Speedport.ip [192.168.2.1]
2 37 ms 47 ms 45 ms 217.0.119.118
3 65 ms 70 ms 71 ms 87.186.204.86
4 49 ms 44 ms 41 ms 217.239.51.54
5 45 ms 58 ms 62 ms 80.150.170.30
6 40 ms 36 ms 43 ms 108.170.252.1
7 50 ms 66 ms 78 ms 108.170.232.237
8 72 ms 62 ms 60 ms google-public-dns-a.google.com [8.8.8.8]

Thanks for the help!

[Gwydion]

Hey FrauKleinert. You might check out the thread below as well. I created a small, simple module that might help you isolate where your issue is. It might at least help you figure out where your issue lies.

https://www.fantasygrounds.com/forum...e-An-FG-module

[FrauKleinert]

Thanks ... sadly it seems to be my Router that makes the problems. It doesn't support upnp and there are several problems with Ports one can find in support forums ... oh dear ...

[Gwydion]

You can always check out this thread as well for some alternatives if port forwarding just won't work with your setup:

https://www.fantasygrounds.com/forum...d-Alternatives

[Myrdin Potter]

Also make sure you have the latest firmware loaded. If you forward the port properly should not need much more. Forward both protocols, not just TCP.

You can use one of the alternatives if really needed but hopefully we can figure out the router issue.